The Best Advice Chronicles: Listen with INTENTION!

Hi there!

Welcome to this week's edition of The Best Advice Chronicles!

The Guest: JC Quintana, Microsft Alliance Director at Experlogix, is a rockstar in relationship management and customer engagement. He blends technology, conversational intelligence, and good old-fashioned wisdom to help businesses create powerful, equitable connections. Known for his “real talk” approach, JC keeps it simple: listen more, talk less, and always aim for fairness.

The Advice: “Spend more time listening with a framework in mind.” Tune in to what really matters, focus on key expectations, and build relationships based on equity and trust.

Listen to the full conversation here.?

The Action: (How you can do this, too!)

• Play Detective: Put on your Sherlock hat and listen for those 5-7 key clues during your next conversation. Don’t worry about solving the whole case, just gather the details!
• Equity Dance-Off: Imagine you and the other person are on a see-saw. Are both sides balanced? If not, call it out and work together to find that sweet middle ground.
• The “Pause & Play” Game: Before blurting out your thoughts, hit “pause” and ask yourself, “Have I really listened?” Then hit “play” when it’s your turn to speak AND only after you’ve truly heard the other side.
• Invest Like a Pro: If there’s a skills gap in meeting expectations, treat it like a new hobby. Commit to learning, practicing, and leveling up. Relationships are worth the investment!

JC’s advice is your golden ticket to better connections: listen first, then talk. Be curious, be fair, and remember, you’ve got this!

Ready to up your listening game? Click here to schedule your free 30-minute discovery call—where we’ll listen to you.

Til next week!

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Gail & Bruce, ExperienceYes

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