Benefits of Salesforce Training
Training is a critical part of every business. Your employees need in-depth training in order to get the results you are looking for, as well as to attain goals. When using new technology, it is easy to assume that you can learn on your own, through trial and error. However, this simply wastes time. Keep reading to find out the benefits of Salesforce training.
Return on investment
This has now become a buzzword in the world of business and investments. Salesforce and ISV communities are also not left behind. Like any other investment, salesforce is an investment and not an easy one. The solution needs to drive real business results for it to offset costs.
Studies show that companies that invested in over $1500 every year on training reported 24% higher margins. Salesforce training increases the user adoption- that means the more you have people using the system correctly, the better the functioning to meet both individual and overall organizational goals.
Standardization of business processes
Successful reporting and a higher user adoption demands that the entire workforce use technology the same way. The environment is built according to a particular process. Every salesforce’s success will depend on engineering and re-engineering so that technology works to realize the organization’s unique goals. Often the engineering process evolves along the training process and may take a collaborative approach to determine the perfect way of doing things. Thus you need to document the process and ensure the employees are trained accordingly.
Data standardization
Just like process standardization, data standardization is a perfect reason to complete salesforce training. Reports and dashboards that help managers make accurate and informed decisions rely on complete accurate and quality data. Thus everyone must enter the same data, even if different people are using the same data.
For instance, some data fields may not be necessary to the sales team but crucial for the marketers. Therefore, as a critical piece of the training process, you need to understand what data goes into salesforce and how to log it in.
Support the long-term road map
You may want to grow your user base as an organization, but the support is lean. Direct correlation to the user and Salesforce roadmap should be directly proportional to staffing for your salesforce growth and developing your internal resources. You need a salesforce partner who will support the organization’s process, people, and technology in the initial deployment. Ongoing training will also support the implementation of new releases, applications, or employees.
Employee satisfaction
Your workforce wants to do the maximum they can with the available resources. This should lead to more productivity and better value to the company, which should be reciprocated through better compensation and benefits.
When you have a trained Salesforce team, you will gain maximum productivity. It will allow your team to gain the knowledge and skills they need to do more. To learn more about Salesforce training, click here for the full article.