The Benefits of Automation in Parcel Sorting Centers
Royal Mail in Chester

The Benefits of Automation in Parcel Sorting Centers

This article introduces the upcoming content series on choosing the right automation for your sorting centre.?


The parcel delivery industry has seen substantial growth over the past few years, especially with the rise of e-commerce. As the number of parcels has increased, faster, more efficient sorting methods are required.?


Automation in parcel sorting centres brings a host of benefits. Here, we delve into these advantages, bolstered by specific examples and statistics.


Increased Efficiency and Speed

Automated sorting systems can process thousands of parcels per hour. For instance, DHL's hub in Cincinnati uses automated systems that can handle up to 80,000 packages per hour. This is significantly faster than manual sorting, which speeds up delivery times.


Enhanced Accuracy

Manual sorting is prone to errors. Automation reduces mis-sorts, ensuring parcels get to the correct destination the first time. According to Post & Parcel, automated sorting systems can achieve accuracy levels of 99.9%.


Labor Savings

Automated systems can operate with minimal human intervention, leading to labour savings. The International Post Corporation (IPC) notes that some automated sorting centres have seen a reduction of up to 60% in labour costs.


Space Optimization

Automated sorters, especially those using robotics, often have a smaller footprint than traditional sorting setups. This space efficiency allows more parcels to be processed in the same space.?


Scalability During Peak Times

Parcel volumes can skyrocket during high-demand periods, such as the holiday season. Automated systems can be scaled up more easily to handle these increases, ensuring timely deliveries even during peak times. Data shows that during the 2020 holiday season, automated parcel centres were able to handle up to 40% more volume than traditional centres.


Enhanced Tracking and Visibility

Automated systems often come integrated with advanced tracking capabilities. Parcels move through the system with scannable codes, allowing for real-time tracking and enhanced visibility for both the service provider and the customer.


Sustainability

Many modern automated systems are designed with energy efficiency in mind. Furthermore, the increased accuracy means fewer mis-sorts, reducing the need for repeated deliveries and, consequently, the carbon footprint. A study indicates that automated centres can reduce their carbon footprint by up to 30%.



The automation of parcel sorting centres is a game-changer in the logistics and delivery industry. It brings about enhanced efficiency, cost savings, accuracy, and sustainability. As e-commerce grows and customer expectations rise, automation becomes an industry standard, ensuring timely, accurate, and sustainable parcel deliveries.

In the following articles, you will be able to dive deep into the details of choosing the right automation for your sorting centre.

In the meantime, you can subscribe to our Last Mile Technology Newsletter to be informed about the latest updates.


Irina Poddubnaia

Founder @ TrackMage | I help DTC ecommerce brands create memorable post-purchase experiences, foster repeat business, customer loyalty, boost sales and streamline ops with TrackMage.

1 年

Exciting times for parcel centers, Greg! Balancing efficiency & customer love can surely elevate the delivery journey, don’t you think?

Greg Urban

Business consulting in logistics, postal and parcel, supply chain professional, strategy, innovations, IT, and due diligence in supply chain, Last Mile Expert

1 年

Detlef Symanski you are right - data is the king however you can eliminate a little bit of knowledge staff with the right automation

Greg, yes you are describing straight away correct. But - technically together with automation is one part of success. Automation is nothing without correct data and knowledge of staff.

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