Being vs Doing: The Trap of Essentialist Thinking
Mike Burtner
Salesforce Project & Product Manager | Business Consultant | Expert in Health, Sales, Service & Community Clouds | Strategic Leadership in IT, Non-Profit, and Staffing Industries
In the day-to-day of leading, managing, and collaborating, it’s tempting to categorize people quickly: "He's unreliable," "She's a pessimist," or "They're lazy." We may use these labels to summarize past interactions, but in doing so, we can slip into a trap called essentialist thinking.
Essentialism, in this context, is the habit of assigning people a fixed identity based on a few traits or actions. This mindset implies permanence, as if each person embodies their worst moment or least flattering trait. Essentialist thinking can subtly undermine relationships in the workplace and detract from the principles of Servant Leadership. As leaders, we must be cautious of judging someone for “being” rather than “doing.”
How Essentialism Affects Work Dynamics
Consider a manager who dismisses an employee as "negative" because of one critical suggestion, or a team lead who labels a member "unreliable" because of one missed deadline. Essentialist labels create fixed identities in our minds. But what if those moments were outliers? What if we caught someone on a bad day? Essentialism creates a lens through which we filter future interactions, often leaving little room for growth or redemption.
In a leadership context, essentialist thinking can harm relationships in three main ways:
Essentialism vs. Servant Leadership
Essentialism is particularly at odds with Servant Leadership principles. Servant Leadership asks us to see each person as capable, autonomous, and constantly growing. Rather than binding someone to a label, Servant Leadership encourages us to support them in reaching their potential.
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When we see someone as a "problem" rather than a person with specific challenges, we deny them the chance to show their abilities. Servant Leadership is about recognizing what team members are capable of contributing when given support and opportunity, not focusing solely on past missteps.
Moving Toward “Doing” Over “Being”
Breaking out of essentialist thinking requires awareness and intentional shifts in perspective. Here are some actionable steps to begin this shift:
Call to Action: Abandon Essentialist Thinking in Leadership
Servant Leadership requires that we move beyond essentialist judgments and see people as a collection of evolving actions and potential. Judging people by what they do rather than who we think they are allows us to support their growth rather than confining them to labels.
In your next team interaction, observe your own thoughts: are you viewing someone as “being” something, or are you seeing them as “doing” something? Let’s take steps to replace labels with actions, judgments with context, and essentialism with growth. By embracing these changes, we foster a healthier, more supportive, and ultimately more productive environment where everyone has the freedom to improve and contribute fully.
3x Certified Salesforce Developer | Salesforce-Deloitte Pathfinder Alumni | Trailhead Ranger
4 个月"Whether you think you can, or think you can't, you're right." -Henry Ford In my experience, people rise to the occasion presented to them. They want to be valuable. Be careful how you talk to people if you want them to be helpful in your organization. You might just convince them that they can't.