Being an Introvert (as an Executive Assistant)

Being an introvert can sometimes present challenges in certain roles, including as an executive assistant.

Introverts naturally prefer solitude and introspection, which can contrast with the demands of a social and interactive position like an executive assistant.

Your phone rings every five minute, you get a load of Teams instant messages and calls, people will pass by your office for requests – all urgent of course. All day long, you’ll deal with constant external disruptions.

This can trigger an introverted mind!

But even some aspects of the role are challenging to them, they possess - with no doubt- qualities that are valuable in this position. Deep listening skills, attention to detail, and thoughtful decision-making are often qualities recognized to

This is why some adjustments are necessary. So how do you deal with this ?

First, it’s crucial to recognize and understand your strengths and weaknesses.

Be open to stepping outside your comfort zone when required.

While introverts may prefer solitude, embracing and adapting to social and interactive aspects of the job is necessary. No choice !

Introverts may prefer written communication or one-on-one conversations.

However it's crucial to develop strong verbal communication skills as an executive assistant.

Practice active listening, ask clarifying questions, and express your thoughts clearly. Effective communication is a skill that can be learned and improved over time.

Plan and prepare: preparation can be a valuable tool for introverts. Take advantage of your preference for reflection and planning by thoroughly preparing for meetings, events, and tasks. This will boost your confidence, reduce stress, and enable you to contribute more effectively.

As an introvert, it's essential to advocate for your needs in the workplace. Communicate your working preferences, such as the need for uninterrupted focus time or the ability to work independently.

Express your desire to contribute in ways that are more aligned with your strengths.

I’m an introvert…

I had to work on improving my verbal communication skills. Being able to express myself clearly and confidently and especially in English, with is not my mother tongue, was one of the challenge I had to face, but it was necessary for me to excel as much as possible in my role and therefore build stronger working relationships.

I knew that I was doing better in one to one’s meetings or smaller groups, so I focused on building closer connections with key individuals.

Expressing my working style was also something I had to put in place for my own sake.

For example, I was just closing my door when I needed alone-time to deliver or to make quietly a call. My team knew at that time I wanted to be alone and not disturbed. It was vital to me and important for my performance to express this.

I was always balancing between social interactions and independent work for me to be effective.

So one of my advice would be to, as much possible, create a routine that allows for both productive work and focus time. It leads to a better work experience for yourself and improved performance.

I struggled a lot in meetings too. I was expected to interact more,? to talk more, and more loudly – this is one of my personality trait, I usually speak in a very low tone voice – working on it!

As an introvert, ensure you have adequate alone time to recharge after social interactions to prevent burn-out.

Remember, introversion is not a limitation but a unique aspect of your personality.

Every individual, regardless of their personality type, faces unique challenges in their career. By recognizing their own potential hurdles and working on how to address them, introverts can become highly successful and valued executive assistants.

Now,? how can a manager deal with an introverted executive assistant or team member ?

Well, in my view it requires understanding for their personality traits and working style.

From my experience I can share some tips for managers to build a positive and productive relationship with their introverted colleague.

Create an environment of open communication where the Executive Assistant feels comfortable expressing their thoughts and concerns. Encourage them to share their working style, and be receptive to any feedback they may have.

Understand that introverts may require time alone to recharge and reflect. Be mindful of their need for uninterrupted work time and avoid unnecessary interruptions when possible.

Introverts often excel in written communication. Consider using written communication methods like emails or messages when appropriate, as it allows the assistant to process information at their own pace and respond thoughtfully.

We know that verbal communication is essential in some situations but you can allow flexibility in how some information is exchanged.

Understand their networking style: introverts may not enjoy large networking events, but they can excel in smaller, more intimate settings. Provide networking opportunities that align with their preferences to help them build meaningful connections

By understanding and respecting the introverted executive assistant's needs and preferences, a manager can create a supportive and conducive work environment. Recognize their strengths, offer flexibility, and maintain open communication to build a successful working relationship that benefits both the assistant and the organization.

Nelly Kasongo