Beginning your RPA journey? Here’s where to start.
Neeti Mehta Shukla
Co-founder, Chief Social Impact Officer at Automation Anywhere
There is a right way (and a wrong way) to implement RPA. Adoption is a long-term journey of creating change that will empower your workforce to be more productive and more creative. Here is a step-by-step guide on how to start your journey on the right foot.
1. Discovery: Assess organizational fit, appetite, and readiness for RPA. It’s important to bring in HR early, start by researching the available RPA tools and begin to sketch a vision for organizational transformation.
2. Readiness: Choose your RPA sponsor and project lead to champion the rollout and coordinate across diverse teams, identify business processes to first automate and define success criteria.
3. RPA Vendor Engagement: Select the right vendor that best suits your needs and keep in mind your long-term goals, user experience, security, and scalability.
4. Proof of Concept: Put RPA to the test for your unique business context and needs – a PoC will put your business case assumptions to the test and validate your implementation model.
5. RPA Pilot: This is where businesses put an automated process into everyday operation and evaluate impact based on the predefined success criteria.
6. RPA Center of Excellence: To help scale RPA across your organizations, establish a hub for RPA implementation and adoption, concentrating expertise to all business functions along with a fine-tuned development environment.
7. Expansion: The CoE will communicate RPA implementation successes and goals, optimize the Digital Workforce and identify additional processes for automation. Pre-configured bots and digital workers can help rapid scaling.
8. Digital Transformation: RPA becomes part of your organizational DNA, as automating increasingly complex processes changes the nature of work for your people and business.
Once you’ve automated the mundane, repetitive tasks, freeing teams to focus on the tasks that humans do – and enjoy – best, there’s no going back. I’d love to hear about your experience in the comments.
Learn more: https://www.automationanywhere.com/rpa-journey
This is Blog 1 in a 4 part series. To read the next in the series follow @NeetiShukla
Agree with all of that ! Thanks to Neeti Mehta Shukla I would like to add few things : - know your business (step 1 & 2) and if you think you know it, double check it with business team ! A lot of times, processes can be documented but can be reinterpreted / misunderstood / improved by business people - do not forget change management, even the best RPA champion would have difficulties to convince of RPA benefits if business teams are not listened (especially in France, believe me ;o)) - make small steps, measure them with business KPI then learn about it and iterate And finally, enjoy it, that's a wonderful journey with all teams in company? !
Sales Manager for clients of Wolters Kluwer‘s CCH Tagetik division in Switzerland
5 年High level action plan, short and concise. Suggestion: save and review throughout the scaling journey.
Technology Analyst and GTM Strategist
5 年When are we recording a podcast Neeti Mehta?and Rashim Mogha?
Technology Analyst and GTM Strategist
5 年People - Processes - Technology ... in that order! Concise & useful read!?