Before & After Artificial Inteligence

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Artificial Intelligence has become a vital part of life, from virtual personal assistance at a personal level to corporate levels where huge companies are making use of the technology. Both consumers and businesses are benefiting from artificial intelligence. So, what's the difference in life before and after AI?

Artificial Intelligence has influenced almost every type of business: automotive, healthcare, consumer tech, financial services, robotics, analysis and communication, and many more.

In past years, it was difficult to automate tasks until the emergence of general-purpose technology. In business, for instance, we couldn't complete the following tasks at all and whenever it was possible, it wasn't without difficulty:

? Predicting a customer’s product preference and whether they will purchase it ? Identifying online fraud and preventing it in real-time ? Securing personal data and identities online ? Creating automated automobiles and other products and analyzing their quality and safety Then came Artificial Intelligence, the general-purpose technology that can be integrated into basically everything.

Our process uses Artificial Intelligence in its software and a great deal of the technology goes into voice recognition. Through Sentiment Analysis, deep learning, and artificial learning, AI software makes it possible for companies to achieve the following automated tasks:

? Voice Bio-metrics Authentication: The software uses voice bio-metrics technology to uniquely identify customers on online customer care calls using their voice and also prevent identity theft. Insurance, healthcare, and finance businesses find this tool particularly efficient for caller identification.

? Anti-spam: Any unwanted or irrelevant telephone calls are filtered out. our software does this based on previous calls that are automatically recorder; the voice recognition tool is used to keep out people irrelevant or who are a nuisance to the business.

? Classification: The automatic identification of clients’ voice, gender, age and language without requiring previous enrollment. This time-effective system facilitates service automation and tailoring. It improves the quality of your database with minimal to no management and doesn't interrupt the customer-employee conversation.

? Sentiment Analysis and management: AI monitors client vocabulary, sentiment, and emotion during interaction. It then analyses the emotional state of callers and provides the business with valuable and timely information.

? Answering machine detection: Our software detects whether or not a call is live and eliminates time-consuming voicemail inboxes. This ensures agents maximize their time only on interactive live calls.

These are some of the AI benefits that our process incorporates in modern corporate businesses today.