Becoming an Intelligent Enterprise

With an intelligent enterprise, the more you use a system - the smarter it gets.

What we mean by the intelligent enterprise, and going through that digital transformation, is as your business grows, so does your data. And having a system that understands that data and is able to process that data is gonna be extremely important.

- Russell Delapp, EVP of Services & Support at Navigator Business Solutions

In the interview, Ralph Hess and Russell Delapp from Navigator Business Solutions discuss the concepts of 'digital transformation' and 'intelligent enterprises'.

Watch the full 'Becoming an Intelligent Enterprise' interview here.

Here is a quick summary of the interview:

Digital transformation is the process businesses undergo to leverage digital technologies and improve their operations. This translates to increased efficiency, better scalability to handle growth, and a stronger competitive edge.

One key outcome of digital transformation is the creation of an intelligent enterprise. Here, data, artificial intelligence (AI), and automation work together to provide valuable insights, automate repetitive tasks, and ultimately support better decision-making within the organization.

Several benefits come with embracing digital transformation. Businesses can expect to see:

• Increased efficiency and productivity through automation.
• Improved decision-making driven by data analysis.
• Enhanced ability to scale operations to accommodate business growth.
• Improved compliance with relevant regulations.

An intelligent enterprise is characterized by:

• Systems that continuously learn and adapt based on how they are used.
• Automation of routine tasks using machine learning and robotic process automation (RPA).
• A shift in focus, allowing employees to dedicate their expertise to higher-value activities.

Leadership plays a crucial role in this process. Leaders need to:

• Foster a culture that embraces change and new ways of working.
• Provide employees with the necessary space and support to adapt and learn.

Digital transformation is not solely about the technology itself. It requires a shift in mindset and company culture.

The focus should be on using intelligent enterprise tools to empower employees. By freeing them from repetitive tasks, employees can dedicate their time and skills to higher-value activities that contribute more significantly to the organization's success.

Overall, there is a growing importance of digital transformation and intelligent enterprises for businesses of all sizes. By embracing these advancements, companies can gain a competitive edge, operate more efficiently, and make data-driven decisions that propel them towards achieving their business goals.

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