Becoming a Better Leader
Jim Rogers
Teaching construction professionals to integrate safety, quality, and productivity with over 2 million on-line learners
Leadership
My teenage son just returned from a military leadership camp and told a story about one of the workshops conducted by a senior officer. The officer instructed each group to choose a Lieutenant. He then gave the Lieutenant a list of resources, including a Sergeant, a Corporal, enlisted personnel, and a long list of materials and equipment. The exercise was for the Lieutenant to create and present a plan on how they would best utilize these resources to get a flag pole installed by 16:00. Each Lieutenant took turns presenting increasingly detailed plans on how they would install the flagpole. One by one the senior officer failed them, with the next Lieutenant adding more steps to their plan in an effort to avoid failure. None of them passed the test.?
The proper answer?
Lieutenant – “Sergeant, get this flagpole installed and ready for me to inspect by 15:00.”
The Lesson?
We often make the same mistakes in construction. We train, inspect, evaluate, and equip our field leaders to get a job done. We ensure they have all the needed resources, and then instead of letting them get the job done, we attempt (from inside the office) to plan their every move. We make the same mistakes made by the Lieutenants in the exercise of failing to realize that at some point we need to let the boots on the ground make the decisions. We fail to recognize that we may not have all the information on site specific conditions the day the work is being done. We fail to recognize that there are variables that we cannot control or predict. Did someone get sick and stay home? Did the equipment envisioned by the plan break down? Did it rain the night before??
Don’t get me wrong, upper managers are still needed to plan the overall project and coordinate between all the different trades and crews that will arrive on site; however when we waste time trying to create step-by-step plans for each individual task, it draws attention and efforts away from the job we are supposed to be doing. And when tasks are “complex”, meaning they may include an array of variables that can be present in any combination, or not at all, our step-by-step plans are often obsolete as soon as the day starts. This leaves the field leaders with a choice:
Are these really the choices you want to leave them with each day??
Train your people in the field, give them the needed resources, and empower them to get the work done. Yes, we do complicated things in construction, things that have steps that cannot by skipped. Create instructions, checklists, or permits to ensure these critical steps are followed. But stop there and let the field leaders react to the unpredictable variables to get the work done.?
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Additional Resources
The video above discusses the differences between complicated and complex. I have also discussed this concept and how it applies to construction in another edition of Thoughts from the Field, and in a LinkedIn Live presentation that you can watch here.
In the near future I will have a new course released on LinkedIn Learning that continues this discussion on empowering the field for success, and I will give some examples and suggestions in future editions of this newsletter, so stay tuned! If you are not already subscribed to the newsletter, do that now. I would also really appreciate it if you could repost this and share it with others who may be interested so they can subscribe to get future updates.?
Have comments or experiences you want to share? Please do this in the comments section of this newsletter on LinkedIn.?
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Project Manager at Sundt Construction
1 年Getting out of the weeds and trusting your team to plan the work and work the plan is one of the hardest things about moving up in the industry. As we rise through the ranks we’re so used to getting into those details ourselves that we fail to utilize our best resources - our team. Great post Jim.
Teaching construction professionals to integrate safety, quality, and productivity with over 2 million on-line learners
1 年Looks like I missed a link to a video I discussed in the article. Newsletter is now edited to include the missing video link. For those that emailed me looking for it, here you go... https://www.cmsocial.net/videos?wix-vod-video-id=12bc93a8a4a84984a21259c1ac206e64&wix-vod-comp-id=comp-lbzlv57m
Vice President of Sales at SmartPM Technologies | Six Sigma Green Belt, CDT, BCI
1 年Thanks for sharing Jim
DOD-SME Board Member @ ESIPAC | Safety Consultant/Trainer/SME
1 年Lots of good points, Jim. Too often, I see this problem at NAVFAC and USAEC. In fact, I see it, and before I read your email, I sent an email to the CAPT of the P-209 DD5 project. Very common on military projects.
Service Engineer at Clarke Energy
1 年Thank you Jim Rogers, very insightful.