Become a Knowledge Recording and Sharing Organization.
When your field service engineer calls your Senior Service Engineer from Client site to resolve issues, it has a negative impact on your Company's image. Also you are spending twice the resource time for that service.
Later, when the Senior resource leaves your organisation, the knowledge leaves along. And you start again by investing in training some else. The cycle continues and you look like a training institute instead of a service organisation.
To avoid this, with AntMyERP, the option is to record the knowledge and let the junior engineer access the app to solve the issue. Helping you save time, money and improve your image too. To know more visit antmyerp.com