Director, Investor Relations

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

The Director, Investor Relations will represent Klaviyo to institutional investors and the broader financial community, ensuring the company’s financial health and strategic initiatives are transparently communicated and well-received by the global investment community. Reporting to the VP of Investor Relations, you will also help provide insights to Klaviyo’s management team based on analysis and understanding of the capital markets activity, industry and ecosystem developments, equity research reports, and general economic trends and data. This role will have interactions with both external and internal constituencies, including the executive team of Klaviyo.

This role demands a professional with a proven track record in investor relations, ideally within the SaaS sector. The ideal candidate will serve as a key point of contact for the investment community, assisting in managing shareholder and analyst relationships (both new and existing), and preparing external reporting materials. The role will interact closely with our leadership team on the strategic positioning and dissemination of Klaviyo’s financial, product, and market messaging.

How You’ll Have An Impact

• Support the development and execution of investor relations strategies, ensuring Klaviyo’s growth narrative and business model are compellingly presented to the investment community.
• Assist in building and maintaining strong relationships with key investors and analysts, and develop and maintain two-way lines of communication.
• Contribute to the creation and dissemination of investor materials, including presentations, press releases, and financial reports, to accurately reflect Klaviyo’s market position and strategic direction.
• Be highly responsive to, and proactively get in touch with, existing and prospective investors, including phone calls, company visits, non-deal roadshows, analyst days and conferences.
• Partner with corporate communications, financial reporting, marketing, legal and executive team members on developing consistent, accurate messaging across constituencies.
• Support financial modeling and strategic analyses, providing insights that assist the CFO and executive team in decision-making and external communications.
• Help manage quarterly earnings releases and conference calls, including developing key/critical themes and issues to be presented, working closely with the executive staff to communicate strategies, drafting conference call scripts, decks and Q&A materials.
  
  

Who You Are

• Proven experience in investor relations, ideally within the SaaS industry at a company with significant revenue scale.
• Strong analytical skills, including financial modeling and valuation analysis
• Exceptional storytelling skills, with the ability to synthesize complex financial data into clear, compelling narratives.
• Strategic thinker with the ability to influence and drive financial and business strategy discussions.
• Excellent interpersonal skills, including both written and verbal communications, at an executive level
• Occasional travel, including internationally, to attend investor conferences and non-deal roadshows
  
  

The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Base Pay Range For US Locations:

$184,000—$276,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

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