BBS Newsletter 58: The Trusted Advisor
Dr. Frumi Rachel Barr
Dean, Barr Business School – MIni MBA for Leaders and Entrepreneurs | Fractional Chief Strategy/Scaling Officer | Team Coach | Author | Learning + Experience = Wisdom.
The Trusted Advisor by David H. Maister, Charles H. Green & Robert M. Galford
Becoming a good advisor takes more than having good advice to offer. There are additional skills involved. Ones that no one ever teaches you, that are critical to your success. The theme of this book is that the key to professional success is not just technical mastery of one’s discipline (which is, of course essential), but also the ability to work with clients in such a way as to earn their trust and gain their confidence. In this book, the authors provide a new understanding of the importance and potential of trust relationships with clients and show how trust can be employed to achieve a wide range of rewards. They examine trust as a process, which has beginnings and endings, which can be derailed and encouraged, and which takes place across time and experience. They also explore the core capabilities that are exhibited by the trusted advisor, map the trust development process, and reveal the process by which trust evolves in a relationship.
Now, are you intrigued and ready to learn more? If so, click?here to download the full comprehensive summary to enrich your learning. Our book summaries are meant to whet your appetite and introduce you to the author(s). If you are so inspired, buy the book!
Remember – Always be learning!
Dr. Frumi