Battle's bullet # 9
? Richard V. Battle
Generation Influencing Keynote Speaker - Multi Award-Winning Author - Media Commentator
If a customer believes that you have taken advantage of her on a small item, she will think you will take advantage of her on all items. Prospect trust is a prerequisite of long-term successful selling.
Agtek Senior Area Sales Manager
6 年very parallel to something I was told a long time ago, "You can sell a customer once or keep them as a customer for life.? It just depends on how you treat them."