Banking Built for Investors

Banking Built for Investors

Stash we always put our customers first. A big part of that is listening to their needs, learning, and always adapting and improving our products with them in mind.?

We launched Stash banking in early 2020 and it has been very successful. However we will never rest and will always innovate. As we listened and learned we heard the biggest pain points our customers were having were the following (in no particular order):

  • Rewards - Customers love our Stock-Back? debit card, our proprietary rewards program where customers earn stock in the companies where they spend their money, but they wanted us to increase the rewards.?
  • ATM Access - Our customers wanted more access to withdraw and deposit funds.?
  • Speed and Flow of Funds - They wanted a more seamless way to move their money between our banking experience and the investing experience.
  • Customer Service – They wanted questions and concerns resolved more quickly.

Today we are tackling these pain points head on with the launch of Stash Core, our custom-built, new back-end technology, and our entirely revamped banking experience, with a refreshed Stock-Back? Debit Mastercard?.1?

So what does all of this actually mean for our customers:

  • Rewards - Stash plus users will receive 1% stock-back on regular spend and up to 3% on selected streaming services with their new Stock-Back? Debit Mastercard?.2 We have also partnered with 萬事達卡 , Marqeta , Mambu , Alloy and so many other industry leaders, allowing us to deliver even more value for the millions of people who rely on Stash .
  • ATM Access - We increased the number of fee-free ATMs from 19k to 55k; that’s nearly 3x more than what’s offered by institutional banks.3?
  • Speed and Flow of Funds - We now control the stack, the limits and the rules. This will put the customer first and improve the way the platform operates
  • Customer Service - We now own the end-to-end program, so we can meet our customers’ needs fast and effectively.?

At Stash we won’t stop improving our experience for our customers and helping the 99% get started on their financial journey, and gain confidence that they can have a brighter financial future. Today is a massive step on that journey , and I’m so proud of what we’re launching. In another post, I am going to give a massive shout out to the team, who worked insanely hard on this incredible launch. Thank you!

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1 Stash Banking services provided by Stride Bank, N.A., Member FDIC. The Stash Stock-Back? Debit Mastercard? is issued by Stride Bank pursuant to license from Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Any earned stock rewards will be held in your Stash Invest account. Investment products and services provided by Stash Investments LLC and are Not FDIC Insured, Not Bank Guaranteed, and May Lose Value.

2 1% Stock-Back? rewards available only on Stash+ ($9/mo) and only for client’s first $1,000 of Qualifying Purchases in each calendar month program. All rewards earned through use of the Stash Stock-Back? Debit Mastercard? will be fulfilled by Stash Investments LLC and are subject to Terms and Conditions . You will bear the standard fees and expenses reflected in the pricing of the investments that you earn, plus fees for various ancillary services charged by Stash. In order to earn stock in the program, the Stash Stock-Back? Debit Mastercard must be used to make a qualifying purchase. Stock rewards that are paid to participating customers via the Stash Stock Back program, are Not FDIC Insured, Not Bank Guaranteed, and May Lose Value.?

3 Get fee-free transactions at any Allpoint ATM, see the app for location details, otherwise out-of-network ATM fees may apply. For a complete list of fees please see the Deposit Account Agreement for details.

Aisha Suleiman

Founder @ The Inclusive Culture | Strategy Consultant, Diversity & Inclusion.

1 年

Thanks for sharing

回复
Tuan Nguyen

CEO at FIDAFIELD | Investment | Technology | Trade | Supply Chains | PhD in Economics, Banking & Finance | MSc in ICT

2 年

Congratulations!

Fazal Yameen

tech exec - former VP of Product @ Stash, comixology (AMZN), GPShopper (SYF)

2 年

Congrats to everyone on such a huge effort ????

Rula Raim

Founder of Klara Ai - female-focused fintech. EY Entrepreneur, Economist, Father. Forbes 30U30

2 年

keep lit guys!

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