BankHive – the future of ‘Banking in the Community’

Cash still underpins the UK economy and is used by over 11 million people each day. However, nearly 50% of UK bank branches have closed since 2015, making cash and associated services less accessible than ever before. With the Bank of England’s ongoing commitment to physical currency and cash in the high street, a future model for guaranteed cash access is now required.

Welcome to BankHive, the new cost-effective way to meet the needs of both financial institutions and banking customers in this, the age of digital. BankHive is a unique modular banking solution supplied, installed, and fully managed for financial institutions by NoteMachine, an integrated, technology-first, financial services company that serves retail and corporate businesses and operates as a partner to many national financial institutions.

BankHive is a drop down, ‘plug-and-play’ fully functional banking facility that can be located almost anywhere, such as retail parks, in shopping centres, on high streets, on railway station platforms. In fact, wherever the public needs banking services and cash, BankHive is the solution.

BankHive can be placed in any retail space or environment, allowing financial institutions to cost-effectively offer a full range of financial services to the end consumer quickly, efficiently, and seamlessly.

BankHive solutions are modular, fully customisable and will meet the needs of both the financial institution and the customer. Financial institutions are able to choose a single-branded bank branch or a shared branch with no minimum term commitment. BankHive is hosted via the NoteMachine in-house processing platform, supported by an existing ATM network and Vocalink, utilising the current connectivity to the issuer’s systems. This provides a quick route to market for the Bank and avoids time-consuming IT development projects.

BankHive is available as an individual or shared modular banking solution:

• Brandable, automated deposit solutions allow customers to deposit their cash without the need for staff
• BankHive can also be deployed as part of a brandable, modular solution allowing operators to install a new bank branch quickly and professionally in high-footfall areas in days, rather than months
• Utilising NoteMachine’s 9,500+ UK cash machines, including all of our Eurochange branches, financial institutions can allow customers to deposit their money without the need to operate a bank branch

Banking Infrastructure

NoteMachine provides the physical and technical infrastructure for BankHive, with an end-to-end service provision which delivers the customer experience you specify and that your customers demand.

BankHive offers bespoke single-brand branches or shared branch facilities, which include:

• A dedicated helpdesk and customer call centre
• Customisable screens and functionality to meet financial institution branding
• Automated meet and greet
• Full cost transparency
• ?An in-house processing platform that supports future functionality
• Six cash distribution centres supporting branch coverage nationwide
• Provision of all branch cash
• Full cash-in-transit services
• Greater transparency over cash demand and cash management costs

BankHive offers:

?Free access to cash for all customers of partner financial institutions

Future deposit options if a universal scheme can be adopted

Fully managed and joint-service operating models

Dedicated account managers, providing a single point of contact

In-house engineering, CIT, transaction processing and service centre support

LINK compliance and upgrades by NM

Management of reconciliations and disputes

Real-time portal and management information

Bespoke branding and advertising services

Full Facilities Management Capability

The services provided by the BankHive team combine product design, engineering, facilities management, building services and retail sector fit-out expertise, allowing us to customise an end-to-end suite of services to meet your project needs. BankHive is a highly cost-effective alternative to traditional bricks and mortar construction, providing a modern, adaptable solution where a retail presence can be created quickly and efficiently.

In this digital age customers still demand access to cash, the ability to deposit funds and the ability to speak directly to somebody face to face, which BankHive provides. BankHive is part of the NM Group, founded in 1978 as NoteMachine. The NM Group has since evolved into an integrated, technology-first, financial services business that serves the retail and banking markets.

Our flagship brands include:

• NoteMachine – one of the largest cash machine networks in the UK with a current real estate of over 9,500 cash machines
• Eurochange –190 travel money branches across the UK and provider of White Label digital FX solutions to both corporate and banking worlds
• BankHive – our bank-in-a-box and community banking proposition

?To learn more about what BankHive can deliver for and your customers, contact:

Charlie Evans – Business Development Director

T: 07500 603689

E: [email protected]