Balto Health: Supporting Capitated Providers in AWVs and Engaging New Members

Introduction

Patient-centered healthcare is a cornerstone of the modern health model. Balto Health, known for its dedication to the continuous improvement of the healthcare system, has once again innovated, offering specific support to capitated providers to optimize scheduling and foster the onboarding and engagement of new members. Through Initial Primary Care Physician (PCP) Introductions, Annual Wellness Visit (AWV) appointments, and Continuity of Care (COC) visits, Balto Health aims to ensure patients receive timely and quality care.

Initial PCP Engagement: A Crucial Introduction

A proper and early introduction to a Primary Care Physician (PCP) is essential in establishing a trust-based relationship between the patient and the healthcare provider. Balto Health has implemented an efficient scheduling system that allows new members to swiftly connect with their PCPs, ensuring immediate medical needs are addressed and a long-term care plan is set in motion.

Annual Wellness Visits (AWV): Promoting Preventive Health

Appointments for Annual Wellness Visits (AWV) play a pivotal role in preventive health. Balto Health supports providers in scheduling these visits, ensuring new members receive comprehensive health assessments. These check-ups provide an opportunity to identify and address potential health concerns before they become chronic or acute conditions.

Continuity of Care (COC) Visits: Sustaining Long-Term Engagement

Continuity in care is an essential component for patient well-being. COC visits ensure that patients receive regular follow-ups, ensuring medical conditions are monitored and treatments are adjusted as necessary. Balto Health provides tools and resources to providers to facilitate the scheduling of these essential visits, keeping patients engaged and well-tended.

How Balto Health Facilitates the Process

• Advanced Technology: Balto Health has invested in cutting-edge technology platforms that facilitate appointment scheduling and reminders, reducing cancellations and no-shows.
• Education and Training: We offer training sessions and educational materials for providers, ensuring they are well-equipped to handle the needs of new members.
• Customer Support: Our customer care team is on hand to assist patients with any scheduling or follow-up queries or concerns.

Conclusion

Balto Health is committed to patient well-being and satisfaction. By providing essential tools and resources to capitated providers, we ensure that new members are onboarded, cared for, and followed up with efficiently and effectively. These endeavors not only benefit patients but also support providers in their mission to offer quality care, reflecting Balto Health's dedication to healthcare excellence.