A Balanced Perspective on Transformational Coaching-When and How to Use It
Sanjay Srivastava
#Transforming leadership & Culture, Organizational building #Talent strategy & management, Leadership & Executive Coach, NLP Master Practitioner, ICF Grow More Coach
A Balanced Perspective on Transformational Coaching-When and How to Use It
In professional coaching, there’s a growing trend of discussion on transformational coaching. It’s often portrayed as the deeper, more impactful approach. The coaches offer long term, sustainable change that reaches into a client’s core beliefs and values. Transformational coaching is about shifting mindsets, exploring unconscious barriers, and creating profound personal growth.
Who wouldn’t want that?
However, while the attraction of transformation is strong, there’s a nuanced truth that often gets overlooked.?Not every client is ready for it. Sometimes pushing a client towards transformation without clear readiness can lead to confusion, frustration, overwhelm, and even a breakdown in trust. So, is transformational coaching always the right approach? To me, the answer is?#No.
Understanding Readiness for Transformation
Transformation sounds empowering. However, as coaches, we need to assess whether our client is truly prepared for such an intense process. Just as we wouldn’t expect someone to run a marathon before they’ve learned to jog, we shouldn’t dive into transformational coaching with clients who are seeking short-term, practical solutions. In these cases,?transactional coaching?– with its focus on actionable, measurable outcomes – can be just as valuable.
Clients come to coaching with different needs. Some may want a quick solution to a pressing issue, while others may seek a deeper exploration of their inner landscape. We must respect where the client is on their journey. Forcing transformational conversations on someone who is not ready can lead to resistance, confusion, and even emotional distress.
The key is balance?– knowing when to facilitate transformation and when to focus on transactional goals.
Transactional Coaching Isn't Less Valuable
Let’s challenge the assumption that transactional coaching is inherently less valuable or impactful. Transactional coaching is often branded as focusing on “surface-level” issues, yet this perspective overlooks the fact that?solving immediate problems can open the door to deeper growth later on. For example, helping a client develop a specific skill or achieve a measurable outcome often builds confidence and clarity, which can lead to transformational work down the line.
The idea that transformational coaching is always about “why” questions and transactional coaching is about “what” and “how” questions is also overly simplistic.?The depth of the question isn’t in its structure but in its intention and the space it opens for the client.?Even a “what” question, if framed thoughtfully, can lead a client to profound self-discovery.
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The Power of Well-Timed Questions
For instance, take a question like, “What is stopping you from achieving this goal?”
?At first glance, it seems transactional, but it invites the client to explore their hidden barriers, possibly uncovering limiting beliefs or fears they hadn’t acknowledged. This is where transactional and transformational coaching meets – the right “what” questions can shift a client from focusing on short-term results to recognizing the deeper emotional or psychological patterns at play.
It’s not about whether we ask “what,” “how,” or “why” – it’s about?how we hold the space for those questions to be explored. A skilful coach knows that the client’s growth comes not just from the question itself, but from?the pause, the reflection, and the invitation to go deeper when the client is ready.
When Transformation Isn't the Goal
There are times when a client simply needs a clear roadmap, a specific strategy, or some guidance to help them move past an immediate hurdle. This is where transactional coaching becomes handy.?Offering structure and direction doesn’t obstruct growth – it supports it. Once the client feels more secure in their progress, they may naturally become curious about the deeper work of transformation.
However, transformational coaching too soon can feel like being thrown into the deep end before learning how to swim. Imagine a client coming in stressed about meeting a deadline, and instead of addressing the practicalities, the coach dives into a conversation about their deep-rooted beliefs about time and success. This can lead to the client feeling unsupported and misunderstood, when all they needed was a bit of help with time management strategies.
Often new coaching practitioners make mistakes by getting into transformational discussions and they themselves end up with frustration.
Let the Client Lead the Way
Ultimately, coaching isn’t about the coach’s preference for transformation or transaction.?It’s about the client’s needs, readiness, and capacity. As coaches, we can be curious and insightful, but we should also be adaptable. By offering clients the choice – to engage in transactional, transformational, or a blend of both approaches. ?We empower them to determine what’s most valuable for them at that moment.
It’s easy to have the idea of being a transformational coach, but true coaching mastery lies in knowing when to apply the right tool for the right moment. A transactional approach today can lay the groundwork for a transformational breakthrough tomorrow. And that’s where the real magic happens – when the client, not the coach, chooses the path toward deeper change.
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