Backbase, win Finovate's 'Best of Show' yet Again

Last week we launched our new 60-second onboarding solution at FinovateFall 2016, the leading fintech conference in New York City. Out of 72 companies that presented, the audience of 1600 banking professionals voted Backbase 'Best of Show'. 

It has become a necessity for banks to address their customers' need for a real time, effective process that enables them to engage with the bank in the way they choose, and across multi-channels, to initiate requests. Banks need to realize the importance of being able to obtain the customer's information at the first step of the customer journey and the customer lifecycle, regardless of the channel used.

The old manual, and paper-based onboarding processes during a typical customer onboarding process can cost up to 20 times more than computer-assisted, electronic document processing. However, the current computer-assisted onboarding processes are merely an online form, not a real engaging customer experience.

60-second onboarding leverages the latest modern mobile technology for simplified Know Your Customer (KYC) and seamless data-gathering technologies such as Optical Character Recognition (OCR) for scanning passports or credit cards combined with facial recognition. Powered by the Backbase Platform, the new solution will introduce true omni-channel onboarding across mobile, tablet and desktop. Banks will now be able to leverage these generic patterns and adopt the Backbase best-practice for fast, simple, seamless omni-channel onboarding.

More info: www.backbase.com