Back to business as usual?

As things start to return to normal are you expecting everything to be as good as it was before?

I don’t think that many people would disagree that some things have changed for ever, we will have to get used to town centres without at least half a dozen major retailers who have either reduced outlets like John Lewis, gone into administration like Peacocks, Arcadia, or totally closed like Debenhams and Jessops etc.

There will doubtless be other less visible businesses suffering just as much.

But experience has shown us that there are two types of business that will survive and prosper in any challenging time...

...there are those who happen to be in the right place at the right time – (Zoom being a prime example, and apparently dog walking is becoming a growth industry as people return to work and have to leave lockdown pets at home!) and those who are not one of the lucky "right place" ones, then it is the organisations that adapt and change that will do the best.

But this kind of change is difficult, almost always far harder than we might expect, all of a sudden people become nervous, insecure, perhaps defensive, certainly discombobulated. Change is uncomfortable!

Of course in our head we know there is the need for change, it is our hearts that make it hard. So, what can be done about it?

Well, soft skills training that helps individuals to understand their own responses to change as well as recognising the position of others, makes a vast difference – if knowledge is power then this is turbo-power!

We have a suite of Change Management resources designed to help predict reactions to and prepare for, change; as well as helping managers and organisations to lead the change.

The value here is in making your organisation fit for this new and probably tougher world...What changes do you need to make, to thrive in it?