Avoiding a common digital transformation mistake

Imagine this: a modern jewelry company that operates with cutting-edge technology, where everything runs seamlessly, and the customer experience is exceptional.

This is the desired state for all jewelry companies, isn't it?

The process of moving away from paper-based and Excel-based workflows is known as digital transformation. When you achieve a state where all your processes are digitalized, it opens up new opportunities.

However, while company leaders often view technology and software solutions as the key to success, they sometimes overlook the most crucial component that keeps all the other elements functioning smoothly: the people.

People play the most vital role in the digital transformation process. Those who disregard this fact are at a higher risk of encountering one or more failed software implementations. So, what's the key to preventing such setbacks?

The answer lies in the change management plan.

In our latest blog post, we provide a comprehensive guide on how to prepare an effective change management plan. A proper change management plan can give surprising results, including possibly postponing the digital transformation within your company.

Read the full post here.