Automation Tomorrow #76

Dear Trailblazers!

With rapid advancements in AI, Automation and Integration, it's easy to get caught up in the excitement and rush to conclusions. However, at Accelirate, we believe the power lies in asking the right questions. So, from this edition and moving forward, we're diving deep into the why, how, and what of automation, inviting you to join the conversation!

?? Question of the Week: How can businesses effectively manage customer claims 24/7 without compromising service quality? Share your thoughts in the comments below, and let's build an interactive community together!

Highlights of Automation Tomorrow #76

• What’s New in Intelligent Automation? Find Out Now!
• Article- Understanding UiPath Business Partner Levels
• Salesforce Health Cloud Enables an Organization Increase Patient Volume by 3-4x
• Featured Article- How Gen AI Will Transform HR???

What’s New in Intelligent Automation? Find Out Now!

Getting involved in intelligent automation is more exciting than ever. Advances in artificial intelligence and cloud-native technologies are expanding the range of automation solutions available to enterprises. As we move through 2024, several latest developments in intelligent automation are reshaping the future of work and business operations.

Let's explore some of these groundbreaking advancements.

Understanding UiPath Business Partner Levels: Which Partner Level Are You Working With?

Finding ways to stay ahead of the competition can feel like a never-ending challenge. One powerful solution is Robotic Process Automation (RPA) . UiPath, a leading player in the RPA industry, has established a comprehensive Partner Network to help businesses leverage hyperautomation effectively. The UiPath Partner Network is a comprehensive and well-structured program designed to enable businesses worldwide to harness the power of hyperautomation.

Explore the guide to various UiPath partner levels, their significance and more!

Salesforce Health Cloud Integration Enables a Diabetes Care Management Organization Increase Patient Volume by 3-4x

The digital Diabetes Care Management organization faced significant challenges due to the presence of multiple EMR systems, which hindered care coordination and caused delays in accessing patient information. To address these issues, they sought a solution to consolidate data from various EMR systems into a centralized platform, enabling real-time data retrieval for the care management team. Accelirate, a leading provider of digital transformation solutions, worked with the organization to implement Salesforce Health Cloud, chosen for its ability to streamline patient data management and enhance care delivery.

Find how the client was able to improve care coordination and scale their business.

Featured Article

How will Gen AI transform HR??

AI is set to change the future of work like never before establishing and disrupting skills, talent and jobs at the same time. According to Gartner, a staggering 76% of HR leaders believe that if their organization does not adopt and implement AI solutions, such as generative AI, in the next 12 to 24 months, they will be lagging in organizational success compared to those that do. This statistic underscores the urgency and importance of integrating generative AI into HR practices to remain competitive and drive organizational success.?

Generative AI has the potential to transform various aspects of Human Resources (HR) by automating tasks, enhancing decision-making, and improving employee engagement. Here’s an in-depth analysis how it impacts HR.?

Addressing the impact of AI in HR??

AI is significantly affecting HR. Artificial Intelligence (AI) is improving the ways in which businesses recruit, develop, and retain talent. It can automate repetitive operations and provide data-rich insights for more objective decision making. Let’s address Ai’s high-level impact and roles.? ?

1. Recruitment and Talent Acquisition?

• Resume Screening: Generative AI can scan and evaluate resumes, identifying the best candidates based on predefined criteria. This reduces the time HR teams spend on manual screening.?

• Job Description Creation: AI can generate job descriptions tailored to attract the right talent by analyzing successful job postings and understanding the specific needs of the role.?

• Interview Assistance: AI can conduct initial interview rounds through chatbots, asking relevant questions and assessing responses to shortlist candidates.?

2. Onboarding?

• Personalized Onboarding Plans: Generative AI can create customized onboarding programs for new hires, ensuring they receive all necessary information and training materials suited to their roles.?

• Documentation Automation: Automating the generation and management of employment contracts, NDAs, and other onboarding documents reduces administrative overhead.?

3. Training and Development?

• Personalized Learning Paths: AI can analyze employees’ skills and performance data to generate tailored learning and development plans, recommending courses and resources to bridge skill gaps.?

• Content Creation: AI can generate training materials, quizzes, and interactive content that align with the organization’s goals and employees’ learning preferences.?

4. Employee Engagement?

• Sentiment Analysis: Generative AI can analyze employee feedback from surveys, emails, and social media to gauge morale and engagement levels, helping HR to proactively address issues.?

• Virtual Assistants: AI-driven chatbots can provide 24/7 support to employees, answering HR-related queries and offering guidance on company policies and benefits.?

5. Performance Management?

• Goal Setting and Tracking: AI can help set realistic performance goals based on historical data and industry benchmarks, and continuously track progress, providing regular feedback.?

• Performance Reviews: Generative AI can assist in creating comprehensive performance review documents by analyzing employees’ work patterns, achievements, and feedback.?

6. HR Analytics and Reporting?

• Data-Driven Insights: AI can analyze large datasets to uncover trends and insights about workforce dynamics, helping HR leaders make informed decisions about hiring, retention, and development strategies.?

• Predictive Analytics: Generative AI can predict future HR needs, such as identifying potential skill shortages or forecasting employee turnover, allowing proactive measures.?

7. Compliance and Risk Management?

• Policy Generation: AI can draft policies that comply with local and international labor laws, ensuring the organization stays up-to-date with regulatory changes.?

• Risk Assessment: By analyzing employee behavior and patterns, AI can identify potential risks, such as compliance issues or areas prone to misconduct.?

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Challenges and Considerations?

• Bias and Fairness: AI models can perpetuate existing biases if not properly managed. Ensuring fairness and transparency in AI decision-making processes is crucial.?

• Privacy Concerns: Handling sensitive employee data requires stringent data protection measures to maintain privacy and comply with regulations.?

• Change Management: Integrating AI into HR processes requires careful change management to ensure acceptance and effective utilization by HR teams and employees.?

What Impact Will Gen AI Have on HR??

AI is poised to revolutionize the HR function across the entire employee lifecycle. From streamlining HR operations and service delivery to transforming recruitment, learning and development, and talent management, AI will have a profound impact.?

Initially, AI will redefine employee expectations for how they interact with HR and HR technology. This standard shift will ultimately necessitate a re-evaluation of HR roles and team structures.?

Generative AI offers transformative potential for HR by enhancing efficiency, improving decision-making, and enriching the employee experience. Partnering with a trusted Gen AI service provider like Accelirate can help reap its full benefits.?

?? Fun Corner: Where Tech Meets Humor!

Remember, spreading a meme is akin to spreading joy. Feel free to share this with your friends and anyone you'd like to bring a smile to!

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Expert Speaks on Last Week's Question: Industry Insights

A successful COE requires clear objectives aligned with business goals. Assemble a skilled team with deep domain expertise. Foster a culture of innovation and continuous improvement. Prioritize data-driven decision making. Build strong relationships with stakeholders. Focus on delivering tangible business outcomes. Leverage technology to enhance efficiency and effectiveness. Regularly assess performance and adapt strategies accordingly. -Tech Lead, Accelirate

Got 30 mins to Spare?

Yes, we, too, have noticed the chatter around Automation, RPA, and Gen AI, and that’s what motivated us to turn our Newsletters into a space where your industry-specific questions get the spotlight. So, join the conversation and let our experts tailor solutions to your needs.

Explore our comprehensive services and let Accelirate be part of your automation journey. Let’s discover new possibilities together!

?? We had the pleasure of honoring the incredible participants of Hackathon 2024! ??

Last week, we hosted a special appreciation ceremony with exciting hampers to celebrate their achievement. Their dedication and enthusiasm have made this event a remarkable success.

Stay tuned for more event updates!

As we embark on this new Q&A journey, we invite you to be an integral part of the dialogue. Leave your questions, share your insights, and let's pave the way to a more innovative and connected future.

Ask More

What’s the biggest question you have about IPaaS ? We’d love to hear your thoughts.

To a future fueled by questions and automation brilliance!

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