The Automation Impact: Reshaping Industries, Redefining Work

While the world is preoccupied with concerns about a robot revolution and the fear of jobs being usurped by machines, we aim to shed light on the facts demonstrating the essential and positive role of automation. Implemented across various industries, automation significantly enhances business efficiency and productivity. In most instances, it simplifies tasks for humans, particularly by reducing the burden of physical labor and repetitive, routine tasks. McKinsey claims that while automation may lead to reductions in certain jobs, it will transform a vast number of others—with 60 percent of occupations having at least 30 percent of their tasks susceptible to automation. Additionally, it will give rise to new job roles that are currently non-existent, similar to how past technological advancements have evolved the job market.

?Let’s take a look at some stats on the automation market:

Automation types: robotic process automation (RPA) and intelligent automation

So, you're interested in adopting automation, but wondering where to begin? A good starting point is to get to know various types of automation, as this can shape your strategy moving forward. Broadly speaking, automation can be divided into two main categories: robotic and intelligent automation. Here's what you need to know about each.

Automated document processing

The manual handling of contracts, letters, and documents, especially for a business where every operation is backed by documentation, is immensely time-consuming and prone to human error. Automating these processes streamlines operations, significantly reducing the time and effort required to manage documents.

Report automation

RPA revolutionizes report automation by streamlining the collection, processing, and analysis of data across various business operations. This automation technology enables organizations to generate accurate, real-time reports without the extensive manual effort traditionally required.

Planning and scheduling?

By automating routine, repetitive tasks, RPA enables organizations to optimize their resource allocation and improve the accuracy of their planning processes.?

Euristiq worked on a telematics service platform development. Automation was incorporated to seamlessly gather accident-related footage from in-vehicle cameras and furnish users with extensive driving records. This automated process significantly enhanced the efficiency and reliability of data collection and accessibility for the client.

Data migration and entry?

By handling large volumes of data efficiently, RPA enables organizations to streamline their data migration projects. This technological assistance is valuable in scenarios requiring quick adaptation to new systems or consolidation of data from various sources. For example, healthcare providers often need to consolidate patient records from various sources, such as electronic health records (EHR), laboratory results, and imaging systems, to provide a comprehensive view of a patient's health history.

RPA-powered chatbots

RPA improves customer service through chatbots and virtual assistants. These tools manage client questions, handle billing information, and provide support.?

Robotic process automation across industries?

In aviation, RPA automates key tasks such as order processing, managing inventory, and tracking shipments. This ensures deliveries are made on time and reduces the likelihood of errors.

The insurance sector is also adopting RPA. By automating tasks like claims processing, policy management, data collection, and screening, insurers can operate more efficiently. This not only speeds up service but also reduces mistakes, leading to faster response times for customers.

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In retail, RPA can automate supply and demand planning, purchase order management, and invoice management. Also, RPA helps in business and sales analytics by aggregating data from diverse sources without the need for complex programming. Amazon Go stores offer a cashierless shopping experience, using cameras and sensors to automatically track and bill customers.?

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In manufacturing, RPA is used for processes such as inventory tracking, production scheduling, and quality control.

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RPA assists finance and accounting tasks by automating governance, reconciling accounts, processing invoices, managing purchase orders, remediating discrepancies, processing cash data, ensuring vendor contract compliance, reporting profit and loss (P&L), and managing data across multiple systems.?

In the field of technology, particularly testing, automation streamlines processes by executing repetitive tasks without human intervention, enhancing efficiency and accuracy.?

New developments in automation practices

• In October 2023, Rockwell Automation and Microsoft planned to strengthen their partnership and fast-track industrial automation through generative AI. Both companies want to enhance automation for various roles, including engineers, decision-makers, and operators, to optimize processes and increase worker productivity.
• In April 2023, UiPath revealed that NTT DOCOMO, Japan's leading telecom operator, adopted UiPath Test Suite for enhancing its app delivery system. Leveraging AI automation, the suite significantly reduced mobile app testing times, enabling biweekly releases instead of quarterly.?
• In April 2023, Kofax, Inc. relaunched its marketplace as a digital hub for connectors, tools, and apps, facilitating advanced automation software integration for businesses. The marketplace provides comprehensive resources and pre-built assets compatible with core platforms like RPA and Kofax TotalAgility.
• In October 2022, Pegasystems Inc. released the latest version of Robot Studio, a low-code RPA development environment. The updated Robot Studio simplifies the automation of manual processes for users across all skill levels, meeting the growing market demand for RPA.?
• Among the recent technology advancements two notable developments stand out. Firstly, hyperautomation, which marries various technologies such as RPA, AI, ML, and BPM to achieve broad automation of both business and IT processes.
• Secondly, the emergence of autonomic systems marks a significant leap forward. These systems, whether physical or software-based, autonomously learn from their environments and make decisions with minimal human oversight, pushing the boundaries of traditional automation.

About Euristiq

Euristiq is a digital transformation agency providing software engineering and consultancy services to help our clients digitalize operations, modernize legacy systems, and achieve maximum operational efficiency for their businesses. Our portfolio showcases global impact solutions, including advanced applications for top airlines and pioneering identity verification for the Canadian government.?

Euristiq proudly holds ISO 27001 certification, ensuring the highest level of data security for our clients. This certification highlights our commitment to protecting client information, and reinforcing trust in our digital solutions.