Automation: Ask This;

Automation: Ask This;

Automation: Ask This;


TLDR: Ask This;


1. Which technologies and tools does your organization use or plan to use to support your process automation strategy?

2. Where have you seen the biggest business impact in your organization from current process automation efforts?

3. Does the solution have real time integration with your ERP systems data and business rules or are there intermediate tables that must be populated in the automation solution?

4. Which metrics does your organization use to evaluate the success of its marketing automation efforts?

5. What is the more likely thing that the systems analyst will have to do with manual processes and manual data after the automation boundary has been determined?

6. How does your organization focus its efforts in process automation when technology choices easily outstrip resources?

7. Does the automation solution have inherent reporting functionality that respects the systems security mechanisms or will you be required to use third party reporting tools?

8. Should automation tools include the need for server infrastructure, will your organization provide the space and access for the infrastructure?

9. Has your organization deployed – or does it plan to deploy – technologies designed for security analytics and operations automation and orchestration?

10. What does your organization look like when it combines all of the automation elements you have considered?

11. What concerns do you have about the use of intelligent automation tools as robotics process automation, artificial intelligence and machine learning tools?

12. Does your organization have experience in helping clients choose the right marketing automation platform?

13. Does your organization use marketing automation software for lead capture and nurturing?

14. Does your organization has or will provide a separate Test Automation Environment?

15. How much impact will the customers use of energy management really have before automation catches up?

16. What is your organization doing to take advantage of automation to improve data & information integrity?

17. Does your organization currently have a solution that provides effective visibility across networks, applications, and endpoints, applying analytics and automation to help you address threats?

18. Which automation solution will best help network operations teams get up to speed and deliver business value quickly?

19. What impact will warehouse automation have on your organizations marketing objectives?

20. Which types of processes does your organization prioritize as top RPA automation projects?

21. Which would your organization consider using machine learning and automation in network management to reduce costs?

22. What types of process automation use cases is your organization currently working on?

23. Which data center management automation disciplines constitute the main pain points preventing your organization form realizing optimal cloud roi?

24. What is the time taken by your organization to realize the benefits of using marketing automation from the time of its implementation?

25. Does your organization have the ability to take advantage of the hyper automation revolution that has started?

26. How does your organization go about selecting the marketing automation solution that best suits needs?

27. Does it make better commercial sense to have front loaded capital costs with your process automation technology solution or should you spread it out as operational costs?

28. What technologies and automation does the partner use to ensure data quality and accuracy?

29. What are the specific business processes within your organization that might benefit from an integration and automation solution?

30. What level of functional test automation has your organization achieved as a result of the services the vendor is providing/has provided you?

31. Does the marketing automation system support an automated mapping of your data model?

32. What kind of skills do you consider that people in your organization should have to approach orchestration, automation and virtualization?

33. Which of areas of the cybersecurity process is your organization using automation in?

34. How to find a use case for the network automation and decompose it to the building blocks to improve organization efficiency?

35. How a start up organization can implement a marketing automation system successfully?

36. How will your organization leverage the automation and technology that is already here to gain market share?

37. Do building operators in your organization have the capacity to take full advantage of building automation systems?

38. What does it take to drive ERP automation and your overall business modernization strategy through emerging automation technologies and service offerings?

39. Does the data warehouse automation product have built in intelligence to support data screens?

40. What type of self service and automation capabilities does the solution have to minimize administration expenses?

41. How does your organization user define the level of automation within flexible workflows?

42. Does your organization use open source, commercial, or a mixture of test automation tools?

43. How do you use new technologies – like data personalization, responsive design, social integration and marketing automation – to optimize your content ecosystem and its relevance to your personas?

44. How will enterprise process automation align with corporate objectives for innovation and the business model?

45. Do you currently have an automation Center of Excellence or an equivalent organization overseeing automation strategies across IT?

46. How have activities in your organization been impacted by automation and cognitive technologies?

47. Which tools do you use or plan to use to ensure your automation platform is robust and will operate correctly, and that changes applied can be appropriately verified?

48. Do you have a high level of process automation connecting your IT asset and service management?


Organized by Key Themes: TEST, PROCESS, MANAGEMENT, DATA, SECURITY, DEVELOPMENT, AUTOMATION, SYSTEMS, TECHNOLOGY, RISK:


TEST:


Do you have future plans to do automation using microservices or APIs instead of RPA tools?

Develop the Automated Regression Pack and execute the pack using frontend and backend test scripts, automate the Test Data Management using Automation tools.?


Are there any restrictions that would prohibit using wireless technology within the building?

Design, develop, and implement automated test plans, test scripts, and automation testing techniques using JAVA and COTS automation tools to ensure the quality of software products.?


Is there a way to specify the number of iterations you would like to run your test?

Verify that your team is involved in developing improved Quality Engineering test automation strategies and implementing them to success.?


What does it take for your organization to operate as a purpose driven enterprise?

Work side by side with engineering leaders to enforce an automation first strategy to test case execution; ensure CI/CD pipeline key integration to drive product quality.?


How do you assess how the system differs from a last validated baseline?

Coordinate with functional testing and test data management team to ensure that business processes are thoroughly validated and ready for automation.?


How do you test your automation?

Make headway so that your group is involved in requirements based testing, script writing, test execution and automation of test cases.?


How easy is it for a new, non technical user to create all of the components necessary for a nurturing campaign email content, triggers, nurturing flows, landing pages, etc?

Characterize and validate automated processes using a data driven approach as simulation, Capacity and Capability statistical test (Gage Repeatability and Reproducibility test, Cpk, etc).?


How do you conduct a procedural analysis?

Identify, develop and implement appropriate value adding Test Automation solutions, embedding continuous testing capability into the delivery pipeline.?


How can existing monitoring solutions be improved upon to automate the detection of APT techniques in ICS networks?

Secure that your group is involved in application (UI/API/Unit) automation tools, BDD automation tools, monitoring tools, performance testing tools, and automation technologies.?


How much testing should management perform relative to the testing the external auditor performs?

Guarantee your organization expands and improves test automation and the automation framework to improve test coverage and efficiency.?


PROCESS:


Is there further evidence available on the applications and services or consumer benefits that may be supported by next generation access?

Safeguard that your group is responsible for developing business processes using robotic process automation (RPA) software and any other tools that may make sense.?


How do you manage and maintain security of the test data?

Confirm that your operation is involved in business process improvement or business process re engineering projects solution design test automation collaboration.?


How do you really deliver the promise of digital transformation?

Make headway so that your group is involved in Enterprise Process Automation technology and Integrations to transform business process.?


Can an administrator or other user provision accounts with privileges greater than own?

Make sure your company doubles as source of business and process automation tools for the teams (managing and implementing on your own servers).?


How do you leverage your existing staff and skillsets and expertise successfully to meet the automation needs of your on-premises, private, or hybrid cloud environment?

Oversee that your team utilizes process automation best practices to ensure automations meet business requirements and meet stated targets for efficiency.?


Do you have the capability to manage demand and work prioritization on specific processes to meet agreed upon SLAs?

Assure your process look for process optimization and automation opportunities and work with the business stakeholders in the prioritization, development and implementation of solutions.?


What are teams doing to adopt new development approaches including Agile, Continuous Integration, Continuous Delivery and DevOps?

Evaluate innovative process automation products and services across Finance functions focusing on tools and capabilities that deliver strong business value in the shortest amount of time.?


How involved are you in identifying the impact of and opportunity intelligent technologies and workplace automation?

Interface so that your staff is involved in first hand understanding and involvement with Robotic Process Automation (RPA), Cognitive solutions, Business Process Modeling and offshoring.?


How do you industrialize RPA to deliver benefits faster?

Liaise with facility and engineering process automation team management to ensure that process automation needs, and requirements are met.?


What time value per case are you using to hand stack floor loaded containers onto pallets?

Make sure the teams vision is to allow enterprises to discover, automate and optimize existing business processes using AI/ML and make the automation accessible using conversational AI interfaces.?


MANAGEMENT:


Does any tool facilitate the automation and monitoring of supplier contracts and agreements with third party suppliers?

Interface so that your staff is involved in developing detailed process workflow with automation orientation as well as automated monitoring and event management solutions.?


Do you have visibility of all connected users, devices, data and services across your network?

Partner cross functionally with business analysts to ensure your go to market business automation and data management process is smooth and well connected.?


Is there an opportunity to leverage consumer relationships to increase adherence, support follow up, improve demand generation, forecasting, more?

Make sure your design is contributing to the implementation of tools and automation to support effective management and oversight of third party risk and mature processes to scale the program.?


What factors affect your organizations decision to support that level of investment?

Warrant that your strategy is involved in automation tools and processes, (internal) client support, process design and improvements, queue, and ticket management.?


What tools and technology should one learn to Python Scripting and AWS Automation become DevOps?

Make headway so that your strategy guides the configuration management and automation activities of the team using a variety of scripting tools as Ansible, CloudFormation, and Terraform.?


Should it provide decision support or decision automation, where it applies business rules or looks for anomalies?

Develop experience building tools to support data management and automation including dashboards and SQL based data manipulation tools.?


How do you build a data driven culture?

Assure your workforce assists with renovating the data management infrastructure to drive automation in data integration and management.?


What is the structure and process for monitoring, reporting and responding to progress?

Make sure the types of solutions include enterprise information management, reporting, analytics, CRM/SFA and business process automation enablement.?


How will you manage version control, release management, environment provisioning and user access control?

Make headway so that your personnel is involved in process improvement, automation release management, and system development life cycle (Waterfall and Agile).?


How do you measure the value your Shared Services delivers?

Be confident that your process delivers information risk management services for new and existing Information Technology (IT) automation products and projects.?


DATA:


Is the service provider using automation, machine learning, cognitive computing, etc?

Partner with IT to integrate new data management technologies and software engineering tools automation projects, process improvements, etc.?


What type of reporting is available on the status of the processes as well as errors and exceptions?

Enhance and support the end to end report automation process and initiative with business and data management teams, including data model, BI platform, and interactive dashboard.?


Are organization expectations for financial reporting and monitoring of reports known and documented?

Safeguard that your process is involved in leveraging data analytics tools to perform targeted sampling techniques and using automation for continuous monitoring.?


Are the security defects identified being shared with the developers to prevent reoccurrence?

Be sure your company is partnering with Product Management and Engineering team to develop pipeline automation solutions for data lineage.?


How does collision mitigation enhance driver safety in ways that automation can t?

Ensure your data fusion and visualization technologies aid (internal) customers in decision making, while your business process automation tools shorten timelines and enhance productivity.?


What are the basic requirements for implementing an improved electronic document management system?

Oversee that your process partners with architecture, security, infrastructure, and application teams to design and implement the automation of data, data platforms, and tools.?


What are the key market trends impacting the growth of the Workflow Automation market?

Ensure your aim is to integrate innovative processes and platforms, automation and advanced data analytics into the downstream process development workflow.?


Do you have new methods of automation or support that establishes unique positioning for your business?

Assure your organization is involved in data analytics to support the business and advisory reviews, and with control automation for continuous control testing.?


How do you harness warehouse automation to drive efficiencies across the business?

Align the execution of scalable and reliable data solutions, support system integration efforts, and create operational efficiencies through automation and process improvements.?


Why just rely on FTE and sample numbers for certain tests to determine levels of efficiencies?

Engage with business process owners to identify, design and implement solutions/improvements that achieve efficiencies and automation across databases, tools and processes.?


SECURITY:


What sorts of tools could work well to enable communication with regard to application diagnostics, in conjunction with monitoring and typical testing automation?

Design and develop automated processes through scripts, reporting and automation capabilities to support internal IT Security continuous monitoring program.?


How do you implement and communicate RPA successes to drive support and continuous engagement and ideas?

Work with a team to help develop solutions to drive automation for the Security Engineering and Operations teams across your external products and enterprise.?


Have you successfully automated a manual task that used to take a scary amount of time?

Ensure your personnel drive the implementation of automation capabilities utilizing Security Orchestration and Automated Response capabilities.?


How is monitoring & evaluation software different than typical project management software?

Be certain that your process is involved in Security Information and Event Monitoring (SIEM), Endpoint Detection and Response (EDR), and Security Orchestration Automation Response (SOAR) solutions.?


Are you using machine learning and other AI technologies to help sales people and sales ops?

Identify process improvement opportunities including automation and serve as a change agent through information security using Agile methodologies.?


How do you go about preparing yourself for an international project?

Manage automation involvement in extracting and preparing data from complex and diverse security tools and controls including external third party tooling intelligence environments.?


Does it centralize all workflow data in a single data repository, empowering access, auditing and digital governance?

Create innovative solutions using concepts as infrastructure as code, deployment orchestration, and automation that aligns with security best practices while empowering engineering teams.?


How deeply is internal audit involved in your organizations considerations on risk?

Liaison so that your design is involved in Security Incident and Event Management (SIEM) and Security Orchestration Automation and Response (SOAR) systems.?


Does your organization manage business continuity and resiliency risk when third parties are providing the parts and supplies necessary to operate business as usual?

Make sure the Business Security and Automation group is responsible for Information and cybersecurity, Identify and Access Management, IT Governance, Risk and Compliance and Business Resiliency.?


What are effective interventions that reduce cognitive diagnostic errors and could be initiated by organization professionals?

Make sure the Appsec Engineering team focuses on building automation for security self service and vulnerability management to meaningfully reduce security risk.?


DEVELOPMENT:


How do you analyze data from IoT devices?

Ensure your organization leads the development of automation using enterprise wide tools with (internal) client teams to analyze and design automation based upon business and technical requirements.?


Does your instance deliver an appropriate response when the user visits the apps website?

Establish that your strategy is involved in high level software design and development and the design, use, and deployment of automation and orchestration frameworks.?


How do you see the use of containers impacting testing?

Work with the development team to prioritize automation efforts and build comprehensive test suites to ensure the quality of software development.?


How do you retain traceability back to requirements with Exploratory Testing without losing your creativity?

Make sure there is involvement in defining and executing mobile and web UI test automation strategies by partnering with business and development teams supporting in sprint test automation.?


What about practical implementations in addition to the technological developments?

Ensure you have involvement with development operations of continuous integration, automated testing, and automation of the dev process.?


What mission areas is your leadership planning to improve through the use of IT in the near future?

Establish that your organization leads and drives improvements for process, development of tools and automation to improve Operations efficiency and scale.?


How do you use resolution information to enhance reporting?

Lead and support the development of innovative strategies in all phases of implementation including data collection, automation and reporting.?


Are personnel security practices formally documented and accessibleto all employees?

Make headway so that your strategy is involved in deployment automation and related tooling (Terraform and/or similar), Test Automation frameworks and Test Driven Development practices.?


Does the benefit of structure in the audit process derive from the automation and mechanization of judgment, or enhancing the fabric of judgment?

Check that your process is developing new automation tests and enhancing the continuous integration/continuous testing software development environment.?


Does the automated vehicle know when it is about to lose the ability to provide safe operation?

Apply disciplined software development processes and utilize leading edge technologies to engineer and implement automated solutions to business problems.?


AUTOMATION:


How far can conversational approaches help with understanding, editing and generating complete and unambiguous rules?

Safeguard that your workforce is involved in Robotics Process Automation (RPA) as well as Master Data Management approaches and technologies.?


How do you refill your prescriptions using the automated telephone system?

Make headway so that your company is involved in automating processes using Python, robotic process automation or similar technologies.?


What areas of social need are most amenable to be addressed using the tools and techniques of AI?

Lead solution design, technology assessment, build and delivery of automation solutions aligned to the strategy using process excellence, Robotic Process Automation, BPM and AI solutions.?


How do you improve your router security?

Gain project management involvement, assess and implement new technologies, identify opportunities for automation and process optimization, and improve your private marketplace.?


How does someone decide which SOAR solution makes the most sense for your organizations unique environment?

Ensure your process makes high level design choices focused on manageability, simplicity, availability, security and modernization of automation solutions and processes.?


How do you improve your understanding of driver interaction with vehicle automation?

Ensure you in Digital Enterprise Solutions are going through a major transformation increasing automation of your business processes to reduce time to capability and improve performance.?


Do any of the testers have a background or training in programming, scripting or automation?

Liaison so that your strategy creates automated unit tests, integration tests, stress/load tests and tracks found bugs using scripting languages and automation frameworks.?


How can the standardization project help achieve business goals and improve end user satisfaction?

Create process improvement mechanisms including automation on the existing processes tools to ensure standardization and consistency as you scale.?


How do you test only a few commands in the task?

Develop and design applications with programming especially on assisting team for automation and process improvement as EDI API integration and Macro command.?


When revised results are reported, are the revised and original data clearly identified as corresponding, and are the original data readily accessible to the user for comparison?

Check that your process is involved in preparing and presenting business case for automatable processes, solution designing, and developing automation tasks for the identified processes.?


SYSTEMS:


What items, features, procedures, functions, objects, clusters, and subsystems will be tested?

Implement a Test Data Management and Automation strategy to include new tooling and re architecting systems to support test data creation and automation.?


What is the future of automation engineers if Automation for Test Automation is in place in all organizations?

Make headway so that your strategy is responsible for the design, implementation, test of control, and automation systems working in a project team environment.?


How do you keep each member of the team involved and motivated while keeping morale high?

Make headway so that your strategy is involved in automation tools like CloudFormation, Ansible, Puppet; container systems like Docker.?


How will organizations need to shift the accounting practices to accommodate the new standard?

Certify your staff has involvement in implementing enterprise automation and technologies systems engineering practices, especially in collaborative environments.?


What are the opportunities and challenges in sharing and utilizing new mobility data?

Secure that your organization is testing involvement using structured processes to perform testing scenarios on automated information systems and software utilizing tools, as Quality Center.?


How do you ensure model monitoring gets the appropriate level of attention it needs?

Ensure the systems and platforms in your purview are integrated with the appropriate log management and performance monitoring capabilities, with alerting and automation in place to address issues.?


What is the most significant pain point of, literally, every business operating in the web?

Develop and implement the automation to install, configure, test, and maintain operating systems, application software, and system management tools.?


How important is it to help operations by adding more complete field service automation capabilities to create more directed workflows?

Secure that your workforce directs staff to ensure successful fulfillment of users automation plans and information systems requirements.?


Does your organization have any testing tool which can be leveraged for test script development, automated testing etc?

Be confident that your company is debugging systems and developing tools/test frameworks, as well as automation of functional and system test processes.?


How do existing business objectives and current practices align to the capabilities of AI driven automation?

Manage and drive deployment and use of industry specific accelerators (templates, best practices, automation tools) from external systems integrators and delivery partners for faster delivery.?


TECHNOLOGY:


How do you go about taking on a BAS upgrade project successfully?

Evaluate automated and information technology systems and develop strategies to optimize and ensure the quality and stability of automation systems through future expansion, replacement, or upgrade.?


How successful has your department been with respect to your established performance measures, reporting to management, etc?

Lead key Internal Audit technology initiatives around process improvement including increased use of data analytics, process automation (RPA) etc.?


What paper intensive processes at your organization could be improved with automation?

Check that your team documents and defines intelligent automation opportunities through technology to streamline workflows and improve overall process efficiency.?


How can robotic process automation drive transformational business process improvement?

Identify opportunities and develop solutions that can address gaps in processes and technology and improve current performance through automation technologies.?


Is it enough to have RPA into the systems that are automating the high volume tasks?

Develop experience of automating processes and integrating associated systems with advanced technology solutions as RPA and other automation tools.?


Do you have everyday processes and tasks that are time consuming, repetitive, and take away time from focusing on more meaningful work?

Translate existing business processes, logic and requirements into future state technology software solutions focusing on the enhancement or automation of processes.?


Do any third party applications include built in support for integration with your solution?

Assure your operation is defining and evangelizing the technology strategy to support the digitization and automation business strategy.?


What marketing activities have to be aligned to attract and develop prospective customers?

Ensure your process participates in the strategic planning, definition, and development of new technology projects aligned with Technical Operations, the Automation team, and Engineering.?


How do you best reframe your strategy and business model to digitize your business processes, eliminate manual activities and drive greater cost efficiency, responsiveness, and productivity?

Lead the cloud lifecycle journey aligning to Agile, DevOps and ITIL with a strong metrics and analytical mindset to drive automation and self service technology.?


How do you protect data and patient privacy as digital technologies grow?

Ensure you create capacity for employees through process and technology, use automation to create value for your stakeholders, and grow your impact through knowing your customer.?


RISK:


How do you see adoption trend of automation in supply chain space?

Make sure your design is involved in anticipatory intelligence based supply chain risk management and transformation through automation and process improvement methods.?


How can companies increase the use of automation and messaging to reduce strain on calls to customer service?

Collaborate with your users to assess business processes and identify opportunities for process automation that increase efficiencies, reduce cost and reduce operational risk.?


What challenges is your organization facing in deploying your IoT based solutions?

Ensure you develop, and design logic used in risk management automation that is durable, scalable, easy to deploy and transparent to business strategy partners in real time and batch environments.?


How much market share erosion have you experienced as a result of new entrants and increased competition from traditional competitors?

Oversee the development and updates of the enterprise cyber risk register and ensure integrations with key systems to increase automation and metrics.?


How do you leverage disruptive technologies to drive efficiencies in your existing business model?

Monitor risk mitigation and risk acceptance decisions to ensure a balanced operating environment; identify opportunities to drive efficiency through automation and/or technology solutions.?


Are auditors are making effective use of technologies available including the status of use of automated monitoring and analytics?

Deliver solutions that support the team and risk partners by managing intake and planning for the team and partnering with technology to develop automated solutions.?


How do you simultaneously reduce costs, empower IT staff, and increase quality?

Deliver risk management capabilities through a suite of APIs, utilizing automation to reduce manual reviews and de risk the business.?


Are you using process improvement tools to encourage staff to identify duplicative manual steps and areas primed for simplification or automation?

Coordinates and manages the risk reporting function and develops new risk related reports and predictive dashboards for various audiences using automation and advanced data/query skills and tools.?


How has data from your compliance monitoring activities influenced training and communication?

Develop experience assisting with continually evolving the risk based monitoring program with a strong focus on automation and scalability.?


Have you considered collecting data that might be useful for policy and/or program refinement?

Provide recommendations and consultation to improve your protocols and reduce risk including control automation and recommending control enhancements/new controls.

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