Autism in Chilean Society, breaking barriers with Melissa Mu?oz, expert in inclusion, diversity, equity and sense of belonging.

Hi everyone! Today, I am honored to introduce Melisa Mu?oz, a distinguished professional and creator of the Teappoyo app, designed to support autistic individuals. Melisa, who resides in Concepción, Chile, has a background that combines information technology, programming, and a deep commitment to inclusion and education.

A Project Born from Personal Experience

At just 28 years old, Melisa Mu?oz has excelled in various fields, from programming to teaching. Her interest in developing the *Apoyo* app emerged before she was identified as autistic, in 2022, while she was working as a teacher. She observed that many of her autistic students faced challenges due to confusing social norms, especially after a long period of isolation due to the pandemic.

The idea of creating an app to support this community stemmed from the need to provide appropriate support and tools. Despite not initially having the skills to develop an app, Melisa kept this idea as a future project.

Development and Launch of Apoyo

By 2023, Melisa was working in the field of information technology and had been diagnosed with autism. It was then that she decided to embark on the development of *Teappoyo*, with the goal of reducing barriers faced by autistic individuals, particularly in the professional realm. The app began as an academic project with two classmates from her programming course, who helped her with the necessary documentation.

After finishing her studies, Melisa continued to develop the app on her own, overcoming many challenges along the way. Her project has been enriched by valuable contributions from the community, including surveys and interviews with individuals on the autism spectrum.

Recognition and Presentations

Melisa’s dedication to inclusion and improving conditions for autistic individuals has not gone unnoticed. She was recently invited to share her experience at the University of Santo Tomás and at events such as the Neuro Fair in Santiago and Impact the Future by G Makers. Additionally, she has participated in conferences on inclusion and neurodiversity, where she has shared her insights and experiences with other professionals.

Breaking Barriers: A Message for Everyone

Melisa firmly believes that inclusion is a shared responsibility. In her view, it is crucial for everyone to learn about each other’s experiences and work to remove the barriers faced by people with disabilities. She emphasizes the importance of making simple adjustments, such as avoiding noisy environments, which can make a significant difference in someone’s life.

Despite the progress, Melisa acknowledges that there are still significant challenges. Current laws and policies often do not adequately address the needs of autistic workers, leaving many in a vulnerable position. However, Melisa remains committed to her mission of enhancing inclusion and advocating for greater understanding of the diverse ways people experience the world.

Melisa Mu?oz is an inspiring example of how a passion for inclusion and technology can come together to make a meaningful difference. Her app "Teappoyo" is just one part of her contribution to the autistic community, and her work continues to challenge norms and break barriers.

In today’s workplace environment, inclusion and empathy are more crucial than ever. While there is much talk about the importance of being inclusive and respectful, the need to create environments that truly support all employees, especially those with specific conditions like autism, is often underestimated. Melisa, who works in a university setting and has experience managing neurodiversity, offers valuable recommendations for improving workplace inclusion.

Recognizing Special Needs

Melisa points out that emotional dysregulation is not limited to autism but can occur in other conditions as well. She suggests that asking people directly how they would like a difficult situation to be handled is essential. Questions like "If you’re feeling unwell, what would you like me to do?" should not be taboo. These basic questions help improve communication and support in the workplace.

Recommendations for Creating Calm Spaces

For leaders in diversity, inclusion, and human resources, Melisa recommends setting up a calm space in the workplace. This space could be a quiet corner or a rarely used meeting room. In this space, consider including:

- A blanket for comfort.

- A box with sensory toys.

- Noise-canceling headphones.

- Hot and cold water dispensers.

The goal is to provide a refuge where people can self-regulate during times of sensory overload or stress. For example, Melisa keeps a box of sensory toys at her personal desk and noise-canceling headphones to help manage her work environment.

Communication and Workplace Adaptations

Melisa suggests using tools like a "reversible octopus" or plush toy with changing faces to express how you feel without words. Additionally, adapting the work environment to meet individual needs is crucial. In events or meetings, avoid intense lights or loud music if you know it could be uncomfortable for someone with sensory sensitivity. Anticipating these needs and providing people with adequate information about activities and procedures can help reduce stress and improve adaptation.

Ongoing Training and Education

Although not all companies have resources for extensive training, Melisa suggests dedicating time to educate about diversity and neurodiversity. Organizing a small annual event or sending out an informational brochure can help increase awareness and respect in the workplace.

Clear and Literal Communication

Finally, Melisa emphasizes the importance of clear and literal communication. Avoiding metaphors and being specific in instructions can prevent misunderstandings and errors. Emotional intelligence and effective communication are important skills that benefit all employees, but they are particularly crucial for those with sensory or neurodivergent profiles.

Creating an inclusive and effective environment requires a proactive and adaptive approach. Setting up calm spaces, adapting communication, and offering flexibility are key steps to ensure that all employees feel supported and valued in their workplace.