Authenticity in Marketing: Why It Matters More Than Ever
Dan Copsey
2024 CUB Business Person of the Year Award Winner | Passionate Entrepreneur | Marketing Strategist | Public Health Advocate | Non-Profit Leader | Experienced Board Member | Driving Positive Change
Consumers today are more informed and savvier than ever before, making it crucial for brands to be authentic in their marketing efforts.
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Flashy ads and deceptive marketing tactics are struggling more and more to get results.
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With the internet providing easier access to information than ever before, consumers are actively seeking out brands that share their values and beliefs. This shift in consumer behaviour has led to authenticity becoming a key factor in building brand credibility and trust.
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Marketing authenticity is more than just a buzzword - it's crucial to creating lasting relationships with customers. Most customers can easily differentiate between genuine brands, that want to make customers happy, and build long-term relationships, and those that are driven by conversions alone – in fact, many consumers are happy to buy a more expensive product if it aligns with their values.
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When a brand communicates its values in an authentic manner, it establishes a deeper connection with its customers. The relationship goes beyond a purely transactional one, rather, customers become advocates and supporters on behalf of the brand – this is as good as marketing gets.
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However, it is no easy feat to create an authentic business image that transparently showcases its values without being pushy.
Authenticity in marketing starts with genuine values, but it also demands, high-quality content, ongoing commitment and consistency. This is what makes outsourcing such a great choice for small and medium-sized businesses – passion, commitment, and values are apparent in multitudes, and provide marketing experts with the perfect foundations to launch precises content campaigns that are highly effective while maintaining authenticity.
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