We hope this newsletter finds you in the best health and high spirits! This newsletter will cover all the latest changes and required information about “How To Make Practice Gold and How to Make Practice 5 Star” to inform Health Wealth Safe’s audience of the latest releases. Stay tuned!??
Let’s refine our skills with some tips on "How To Make Your Practice Gold."?
- Connection with the provider on voice and text level: Providers can send text messages to patients regarding eligibility, appointment reminders, and other enrollment-related issues. Providers can also call and receive calls from their patients using the Health Wealth Safe Patient App.?
- Know the practice population: Providers should know which patients could qualify for our services based on their diagnosis and recommend accordingly.
- Current revenue: Providers should know how much revenue they are generating using our services, so they will fully appreciate the value our company brings to their practice.
- Minimum pain: Setting expectations when recommending our services to patients is VERY important in preventing some complaints they may hear after they're enrolled in the program.? They must use the devices at least 16 days every month, and they must have their monthly Care Management call!? Some patients complain about the number of calls; encourage them to answer the phone the first time and they will not be called again! And encourage patients to use their devices.?
- How to convert escalation to revenue: Physicians can turn escalations and red alerts into telemedicine visits, and bill for these services, once again increasing revenue for their practice while providing excellent care and attention to their patients.??
- Appointment eligibility: The provider must be aware of whether the service for which the patient is seeking an appointment is covered by insurance. This is referred to as appointment eligibility.
- Practice follow-up: Once a patient has been deemed ineligible, or for some other reason is not an active enrollee with HWS, they are placed into "Practice Follow Up" on the HWS Dashboard.? However, situations do change, and providers should review these patients on time to make sure the patient's situation has not changed and is now eligible.?
- Red carpet registration: If a Physician has a lot of newly eligible patients at one time, HWS will send a representative out to their office to call and register the patients.?
Let’s explore some tips on "How to Make Practice 5 Star." Learn how to improve your practice routine and reach exceptional quality and performance.
- Use technology throughout the practice. Know the practice population.
- Use digital health to identify high-risk patients who cost above-average healthcare Dollars.
- Keep a close watch on high-risk patients using digital health CCM and RPM.
- Immediate work with each escalation and turn them into office visits or telemedicine
- Tell all your patients to call your office or CCM care manager if they have unplanned urgent, emergency, or hospital visits.
- All unplanned visits must be followed up by telemedicine or in-office visits.
- Annual wellness visit 100%.?????
- Follow all the top 20 % of expensive patients every month in the office or by telemedicine.
- If you do the above you will shift healthcare Dollars from the hospital to your own practice.
We are very excited to introduce the latest update to our platform, carefully crafted to improve your user experience and simplify your work processes.?
Introducing Red Dot Indicators for Unread Chats in Your Header: We are pleased to introduce a new feature in the Care App where from now on red dot indicators will be displayed on headers for unread chats, including Staff and Group chats. This enhancement ensures you stay informed and never miss important messages.
Enhanced Push Notifications for Chat Messages with File Attachments in the Care App: We are pleased to announce an update to the push notification format in the Care App for chat messages that include file attachments. This enhancement aims to improve clarity and ensure you are promptly informed of important communications.
Patient App - Health Data, Devices - Change "Devices" to My Devices: We have made a text update where we have updated the text "Devices" to "My Devices” in the patient app.
Patient App Update: Enhanced Feature for Updating Username in Demographics Section: With this latest feature, Only our bank patients have the special ability to update their usernames.????
Patient App - Engagement Score - Text Update: We have updated the patient app to enhance clarity. The term 'Engagement Score' has been changed to 'Points,' and 'Score History' has been updated to 'Points History.' We trust these changes will improve your experience.??
