Augmented reality for museum visitors, the power of innovation and consultation via VR
Visitors of the Düsseldorf Kunstpalast can now experience augmented reality (AR) thanks to an app developed by ERGO. Julia Koop from ERGO's Digital Factory talks about the acadamy she has established – a format for sustainable, cross-divisional networking and knowledge transfer. And Hakan Kilic, customer advisor at ERGO, shares his insights on "VR Experience" project – Hakan provided customers with immersive advice on travel health insurance in a 3D mountain environment.
1. ERGO presents: Augmented reality app for museum visitors
For young museum visitors in particular, digital offerings often represent an important gateway to the museum. More than 100 of the works on display at the Düsseldorf Kunstpalast can be experienced in the digitally enhanced tour of the collection. 20 works can also be discovered via AR in a separate tour. The app was developed with the help of ERGO.
2. Eleven success factors for knowledge transfer
With the Academy, Julia Koop from ERGO's Digital Factory has established a format for sustainable, cross-divisional networking and knowledge transfer. The Academy involves employees who have valuable knowledge for the company's ability to innovate.
3. How VR consultations are received by customers
As part of ERGO's VR Experience project, Hakan Kilic provided customers with immersive advice on travel health insurance in a 3D mountain environment. This involved explaining and visualising potential risks that can arise during a mountain hike and that need to be insured against. We asked Hakan how the virtual consulting experience was received by customers.
Find out more about digitalisation and innovation in the insurance industry on //next:
Telling stories for ERGO Group AG
11 个月Dear Julia K., I really like the energy and power you invest in the Digital Factory Academy! I am a big fan!
**Discover the adventures of the world and share the spark of enthusiasm with the world** / Sales Manager bei ERGO-Reiseversicherung AG / IAAPA Individual Member
11 个月Die vielen Vorteile und faszinierenden M?glichkeiten die AR für Museen und Ausstellungen bietet, erm?glichen es dem Besucher viel tiefer in die Geschichten und Exponate einzutauchen. Somit bereichert es jeden Besuch und begeistert auch jüngere Besucher durch Nutzung moderner Technologien. Gro?artig, dass ERGO hier mit Know-How unterstützen konnte.