Audio: Rethinking the employee experience

Audio: Rethinking the employee experience

Enterprises are facing unprecedented challenges meeting the demand for qualified talent. The new world of work has become an equalizer. The balance of power between workers and employers has shifted, and employers realize that the experiences they offer and the cultures they build must also change.

In this session recorded at Knowledge in New York, I sat down with Jacqui Canney, ServiceNow's Chief People Officer, to discuss how a focus on flexibility, empathy, and trust becomes the key to attracting and maximizing the potential of talent.

Jacqui Canney

Chief People and AI Enablement Officer at ServiceNow

2 年

That was such a fun conversation, Dave! We’re just at the start of some big things. The idea of focusing on inclusion and equity, identifying skills rather than job paths, and investing in moments that matter IS the future of work. I’m looking forward to writing this playbook with you.

Larah James

Enabling the next generation of Enterprise Sellers across APAC and Japan - Making the world of work, work better for our people.

2 年

Our People Pact - live your best life, do your best work and fulfil our purpose together! yes yes yes, we are indeed onto something Jacqui Canney, I am so connected to this intrinsically!

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Spencer Beemiller

Innovation Officer @ServiceNow

2 年

System of Action -> System of Engagement -> System of TRUST!!! Great call Expounding that out Dave Wright... Managers don't need us on Zoom screens remotely 24/7 if the System that we're all working in defines the outcome we're looking to achieve and when we need to achieve it. After all, those Online Happy Hours just didn't quite have the same flavor :P...

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