Atos Circuit News
Dave Michels
Enterprise Communications Analyst | Protagonist | Specializing in Storytelling & Reputation Management for good brands.
Atos (Unify) and inContact: Atos has entered into a global strategic partnership with NICE inContact to offer CXone CCaaS. CXone will be integrated with Circuit and sold by Atos under the name Atos Cloud Contact Center. Expect the press release soon! Atos is slowly dropping the Unify brand. It’s a shame as it was a good name.
The most intriguing aspect of this partnership is the integration of Circuit. It gets nowhere near the attention of Slack, Teams, or Webex Teams, but it is a reasonably polished workstream collaboration application. Also, as I described last March, NEC is also reselling Circuit as Univerge Blue Team Collaboration.
This first appeared in the TalkingPointz Monthly Report for July 2019. Anyone can subscribe to this monthly content here for a small price.