Atlassian digest: April 2024

Atlassian digest: April 2024

Hi there,

Take a few moments to catch up. Below, you'll find handy links accompanied by brief summaries to over 20 articles spanning various categories:

If you're at Team '24, come find me and say hello!


ATLASSIAN NEWS

Scott Farquhar resigns as Atlassian's Co-CEO

The Q3 FY24 letter to Atlassian shareholders provides an update on the company's mission to unleash the potential in every team, addressing customers, stakeholders, and shareholders. However, this quarter holds special significance. Scott Farquhar, after an incredible 23 years, has chosen to resign as co-CEO.?

Atlassian introduced simplified and balanced Customer Agreement

Atlassian is rolling out a new Customer Agreement, effective for all new orders or renewals, aiming to simplify and balance contractual terms for its customers. The agreement consolidates terms for Atlassian Cloud and Data Center products, replacing previous agreements. Key updates include enhanced protection for data incidents and improved transparency on data security measures.

Akooda's AI-based enterprise search integrates with Atlassian

Akooda's AI-Powered Enterprise Search helps you quickly find information you need within your organization. It allows you to ask questions and get instant answers from Atlassian apps and various sources like Slack, Chrome Extension, or directly within the platform.


PRODUCT NEWS

JIRA

Introducing seamless Trello to Jira Software migration

Exciting news for software teams and developers using Trello: You can now seamlessly migrate Trello boards to Jira Software with the new Trello to Jira Software Importer. The importer simplifies the process: select your Trello workspace, board, and set up the Jira Software project. It transfers lists, tasks, checklists, attachments, users, and more, making migration effortless.

Introducing a new way to view tasks in Jira Software

A new list view is being introduced in Jira Software projects. This update will streamline planning, grooming, and tracking tasks. If you've used Jira Work Management or Business projects, you'll find this view familiar. Here are things to know.

Collaborate seamlessly with the new ClickUp importer in Jira

New importer is now available: ClickUp! Simply create a new project, choose the import option, and customize your workflow to suit your needs. Once imported, leverage cross-team collaboration features in Jira to enhance productivity and streamline project management.?

JSM

EAP for Multiple Help Centers in JSM

The Atlassian team introduced an Early Access Program for Multiple Help Centers in Jira Service Management. This feature empowers you to establish and personalize multiple Help Centers within a single site.?

Beta program for the new AIOps features

As Atlassian delves deeper into harnessing the capabilities of Atlassian Intelligence within Jira Service Management, they are actively investigating methods to enhance operations teams' abilities in detecting, preventing, and resolving incidents through AI. This new beta program is aimed at providing you with access to some of these AIOps advancements for testing. Currently, the team is seeking a select few teams to participate in their initial rollout phase.

Introducing Products and Entitlements for tailoring Customer Service in JSM

Atlassian just announced the launch of a highly requested Customer Service feature in Jira Service Management: Products and Entitlements. This feature enables you to customize support experiences based on the products and services your customers use.?

New: Request type templates for team-managed projects

The Jira Service Management team is introducing request type templates for team-managed projects, building upon the success of this feature in company-managed projects. These templates offer a quick starting point for creating request types, catering to various teams such as HR, facilities, finance, legal, marketing, and design.?

Community update: What's new in JSM (as of April 2024)

As of April, 2024, Jira Service Management introduced several new features aimed at enhancing service delivery. These include tips and best practices shared during the Team Tour: High Velocity events in New York City, Munich, and London, where the team met with users in person. The focus was on facilitating collaboration between development, IT, and other teams to provide exceptional service at scale. For those who couldn't attend, the update includes feature highlights and Loom walkthrough videos for easy understanding. Read the summary.

CONFLUENCE

Confluence Mobile now has AI capabilities

Confluence introduces new AI capabilities within the Confluence Mobile app. These Atlassian Intelligence (AI) features are now available on both iOS and Android platforms.?

New AI Actions in Confluence Automation

Exciting news from Confluence Automation for Confluence Premium and Enterprise customers: three new AI components are now available in the rule builder.

EAP: Company Hub on Confluence

The early-access program for Company Hub on Confluence is now open. This new feature allows users to create a customizable company-wide information center within Confluence.?

EAP for Live-Edit Pages features in Confluence

Introducing the Early Access Program for Live-Edit Pages. With this feature, users can create and edit content without the need to publish, streamlining collaboration similar to tools like Google Docs.?

Verified Pages feature ensure content integrity in Confluence

Confluence introduced Verified Pages, a new feature aimed at ensuring content accuracy and relevance. Verified Pages leverage existing content status functionality, with a distinct check mark symbol to indicate verification.?

BAMBOO

Appdome & Atlassian: automating secure mobile app delivery

Appdome, a mobile app security provider, unveiled a new plug-in for Atlassian Bamboo's cloud-based CI/CD service. This plug-in links Appdome's mobile app defense platform with Atlassian's Bamboo CI/CD, making it simple for teams to code, build, test, and sign secure mobile apps seamlessly. This initiative is part of Appdome's commitment to enhancing global mobile app security.


INSIGHTS & OPINIONS

From the Jira Guy: Team24 digital sessions not to miss

Continuing with tradition, The Jira Guy highlights a selection of must-see digital sessions from Team'24. Whether you're attending in person in Las Vegas or joining remotely from home, there's something for everyone. Check out the sessions you won't want to miss.

JSM vs. ServiceNow ITSM – comparing two industry giants

Jira Service Management or ServiceNow ITSM? Making a decision between them requires extensive research and consideration. To simplify your decision-making process, the Deviniti team has compiled a curated list highlighting key aspects and features of both platforms.

The power of AI in Work Management

This article by Adaptavist discusses the challenges faced by business teams, such as information silos and ineffective project management systems, impacting productivity and team morale. It highlights the benefits of AI-powered work management tools like monday.com and Jira Work Management in streamlining collaboration and boosting productivity. ?

Josh Costella is making Agile project management simple Jira

Diving into Agile and Jira can seem as daunting as deciphering ancient hieroglyphs, but it's more about sprint management than mummy hunting. Don't let it intimidate you; understanding Agile and using Jira can be simplified. Josh Costella breaks it down to its core, making it accessible even for Agile novices. Read the summary.

Paid Atlassian research opportunity for Jira Software + Confluence users

Atlassian seeks feedback from users of both Jira Software and Confluence through a paid research opportunity. Participants will engage in a 1 hour 15-minute Zoom interview, provide feedback on design concepts, and receive a $140 thank-you gift. Interested users can sign up via a survey provided by Elsie, an Atlassian Product Manager.


Thanks for reading! I hope you found this digest useful.?Please share it with a friend and visit our website for all news and 500+ top-notch resources and tutorials.

If you believe there are crucial news and insights that we've missed, kindly let us know in the comments. Together, we can continuously improve and deliver better content for you.

Inna Gordin

Publisher | apps4agile

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