Atlantic Employee Screening: Setting the Standard for Accuracy and Client Protection

A recent news article published on HRDive (Link) higlighted the settlement between TransUnion and a job applicant raising serious concerns about the reliability of background check providers. The plaintiff in this case, who was seeking a delivery driver position with Chick-fil-A, was denied employment due to inaccurate information reported by TransUnion. The candidate's background check falsely identified two criminal convictions belonging to a different individual, a situation that ultimately cost him the job opportunity. The case highlights the importance of accuracy in background screening and raises a key question: How can businesses ensure that they are working with a reliable background check provider?

At Atlantic Employee Screening, we have long recognized the critical importance of accuracy and accountability in background screening. While the industry as a whole has faced scrutiny, we have implemented rigorous processes and cutting-edge technologies to safeguard our clients from the pitfalls of erroneous reporting. Our clients trust us to deliver results that are 100% accurate, ensuring that they can confidently make hiring decisions without fear of misinformation.

How Atlantic Employee Screening Ensures 100% Accuracy

The stakes are high when it comes to background checks. Inaccurate reports can not only lead to lost job opportunities for applicants but can also expose businesses to legal risk and reputational damage. At Atlantic Employee Screening, we have developed a comprehensive system to protect both job candidates and employers from these risks.

1. Thorough Identity Verification: We go beyond basic name-matching by implementing advanced verification methods. Our proprietary technology cross-references multiple identifiers, including social security numbers, driver’s license numbers, and even addresses, to ensure that the information we provide is tied to the correct individual. This helps us eliminate the kind of mix-up seen in the recent TransUnion case.
2. Human Oversight Paired with Technology: While automation speeds up the process, human oversight remains critical in background screening. Every report generated by Atlantic Employee Screening is reviewed by our team of experts who meticulously examine records to ensure that no mistakes slip through the cracks. This balance of technology and human expertise is what sets us apart in an industry that is increasingly relying solely on automated solutions.
3. Responsive Customer Support: Unlike the case of the plaintiff in the TransUnion lawsuit, where repeated calls for assistance were ignored, Atlantic Employee Screening prioritizes responsive, U.S.-based customer service. Our clients can reach out to us directly with any concerns, and we resolve disputes quickly and transparently. Our commitment to timely communication ensures that any questions or issues are addressed before they become larger problems.
4. Compliance with the Fair Credit Reporting Act (FCRA): We strictly adhere to the FCRA, which requires consumer reporting agencies to follow reasonable procedures to ensure maximum possible accuracy. Our internal procedures and compliance protocols not only meet but exceed industry standards to protect our clients and the candidates they are screening.
5. Proactive Error Prevention: Many errors, such as those involving criminal records, can be traced back to outdated or incomplete data. Atlantic Employee Screening continuously updates its databases and works closely with public agencies to access the most current information. This proactive approach drastically reduces the likelihood of errors and ensures that the information we provide is reliable and up-to-date.

?Protecting Our Clients and Their Reputation

The consequences of using an inaccurate background screening service can be severe for employers. Apart from missing out on top talent due to false information, businesses may also face legal challenges, reputational harm, and a breakdown in trust with potential employees. We understand that hiring decisions are critical for the success of our clients, which is why our screening process is designed to offer the highest level of protection.

With 27 years of experience in the industry, Atlantic Employee Screening has earned its reputation as a trusted partner for businesses across various sectors. Our focus is on earning our clients' business every day by delivering accurate, timely, and compliant background screening services. In a landscape where errors can have far-reaching consequences, we take pride in standing out as a company that gets it right the first time.

?Conclusion

The TransUnion case serves as a reminder that businesses need to be cautious when selecting a background screening provider. Inaccurate reports can derail careers, harm reputations, and lead to costly legal battles. At Atlantic Employee Screening, we offer peace of mind by ensuring that our results are accurate, timely, and fully compliant with all legal requirements. Our clients can trust us to provide the information they need to make informed hiring decisions, protecting both their company and their potential employees.

In an era where accuracy is paramount, Atlantic Employee Screening stands as a subject matter expert and industry leader. We're committed to delivering excellence in every background check we conduct—because when it comes to your business, we know that there’s no room for error.