Assisting Experience
Sanjay Kumar Aggarwal
CEO | We help enterprises simplify their business operations, modernize legacy systems, and automate manual workflows with our transformative technology solutions.
I assisted first time in January 2006 and on the first day, these 2 incidents happened which changed the way I think (even today)
There were around 150 members who were lead by one leader and there were 10-12 members who were there for the support and I was one of them.
First incident - One lady was going outside and session was running. My boss asked the lady the reason for moving out. She told that she want her shawl from the car. My boss took the car number (driver was with the car) and gave the number to me. Asked me to bring the shawl.
I was thinking where the car might have been parked. Driver will be at car or not and a lot more confusion. Then my boss told me that you have 10 minutes to complete this task.
I thought he has gone mad. I have no clue whether I'll be able to find the car and the driver and he want me to complete all this in 10 minutes.
Then I catch myself talking to me and decided to drop all this and give it a try and see what happens. To my surprise I was able to get the shawl in 10 minutes.
Second Incident - Boss of my Boss - she forgot her notepad somewhere and she asked me to find it. Every participant and the assisting staff were having the same notepads. There were around 200 similar notepads in that hall.
I asked her where she has visited last and then I started thinking, let me go and check. If I'll find, I'll give it to her, otherwise I'll let her know that I couldn't find it.
Next moment, I caught myself in that thinking and said to myself, this is how I used to think so far. No matter what, I'll find that notepad. And after searching all the possible places, I find that notepad on her table just in front of her eyes (below few other documents). This couldn't have possible if I hadn't changed my thought process.