Askly is on a mission to make multilingual customer support affordable for SMBs

Over 7M people arrived in Europe from Ukraine. Basics as consuming daily goods and services are challenging for them. Askly provides solutions for how customers from various nationalities can get customer support online without a language barrier.

Redesigned from the ground up to display customer support chat to every visitor in his or her mother language, without zero coding. This feature is available for any website platform and setup requires just minutes.?

Plug&play localization and simplicity combined

Unlike all other customer support chat solutions, Askly is designed to be multilingual first, simple and user-friendly second. It detects customers' languages and displays a support window already in the relevant language. There is no need to spend a minute on localisation of the website or build chat for each language to offer stellar multilingual customer support. Support teams can easily reply in the language they feel comfortable with, while seamless two-way translation is applied to the conversations.?

The next-generation customer support trends in e-commerce

According to Harvard Business Review Analytic Services Research 2022, up to 92% of customers purchase again from businesses with good support. There are tons of chat solutions on the market, yet, it remains a challenge to provide an excellent customer experience.??

On one hand, it's essential to help people right on the website throughout the customer journey. On the other hand professional and customer-friendly support is also an important source of growth. Live chat is one of the hottest trends in e-commerce and is more efficient than emailing and phone calls.?

We believe today's chat solutions should set the quality bar higher and solve the issue of impersonal customer support.?

More than average chat

To power customer communication, more empathy is needed. Because people are different. When customer experience is a goal, chat only is simply not enough. Askly enables also you to search for FAQs, dial a quick call and send emails right from the chat.

When choosing a customer support tool, every detail is important.

But nothing beats how customers feel when chat pops out.

Are they happy and welcomed or rather annoyed??At Askly, we choose the first.?

Customer support chat can become a key source for sales leads and increase conversions on the website.?

?In addition to enabling multilingual support, Askly eventually helps businesses create powerful customer experiences and increase website sessions up to 2x.

Thanks for reading this! If you're interested to learn more, visit our website: www.askly.me