Ask Insights #25 | 2025 Highlights – Off to a Great Start!

Hey there!

The very first 2025 Ask Insights is our 25th edition!? Does this sound like the perfect forecast for your hotel this year?

To support your hotel in making 2025 a game-changer for your business, this newsletter is jam-packed with valuable takeaways. Asksuite has carefully curated content to help you start the year strong and navigate the key trends shaping hospitality right now.

Here’s a sneak peek at what this kickoff edition holds:

?? Asksuite ranks 4th among the most popular hospitality tech solutions worldwide and #1 in AI Reservation Agents.

?? An exclusive benchmark on reservation response performance featuring 50 EMEA hotel chains.

?? How the smartest hotels are leveraging WhatsApp to unlock new revenue streams.

?? Maximizing guest follow-up with cutting-edge tech tools—harness the power of automation.

?? Asksuite’s global highlights and upcoming events.

Ready to access the most relevant content to fuel your hotel’s growth? Let’s dive in!

Asksuite started 2025 as the best AI Reservation Agent and the 4th most popular hospitality tech worldwide!

The new year has just begun, and Asksuite is already making waves! We’ve been ranked the 4th most popular hotel tech among 2,063 companies by Hotel Tech Report—a prestigious award based on verified, real-time user reviews.

With 800+ glowing reviews and a 98% recommendation rate, hoteliers across 15+ countries and 6 global regions have recognized Asksuite as the leading solution in the industry.

Rodrigo Teixeira, Asksuite’s CEO, shared this thrilling news firsthand in a featured blog post.

?? Read the full article here!

60% of EMEA hotel chains don’t reply to price-quote emails. Is your hotel in this statistic?

Managing traveler questions across multiple channels can be daunting, but Asksuite’s latest benchmark report is here to help. This mystery shopper study offers an in-depth analysis of the reservation response performance of 50 EMEA hotel chains, uncovering specific challenges and opportunities.

Key findings include:

• 80% of hotel chains don’t use WhatsApp—the world’s most popular messaging app—as a communication tool.
• 50% of hotel chains fail to respond to price-quote forms.
• 50% of hotel chains take over 24 hours to respond to price-quote forms.
• No follow-ups were conducted across any channel, even for price inquiries.

Access the full benchmark to discover how your hotel can establish top-tier Service Level Agreements (SLAs) and stay ahead of the competition.

?? Get your copy now!

WhatsApp Business for hotels: learn how to leverage this channel as a strategic tool to drive revenue

Travelers worldwide prefer WhatsApp to communicate. Is your hotel taking full advantage of this channel?

With the right tools, WhatsApp can help your hotel:

• Connect with travelers more likely to finalize bookings.
• Offer extra services effortlessly, freeing your reservation team from repetitive tasks.
• Provide round-the-clock support with high-quality, timely responses.

Asksuite has just released a brand-new blog post pointing out the most relevant strategies to be used in WhatsApp Business by hotels.

?? Get this exclusive article and join businesses that are leading the pack!

Are you updated with the best hotel guest follow-up practices? Asksuite created a guideline for you!?

Following up with guests can do more than just improve satisfaction: it’s a game-changing strategy that can increase direct bookings and foster loyalty.

Our latest blog post explores how you can:

• Automate personalized messages at the perfect moment.
• Seize opportunities through pre-arrival messaging, during-stay check-ins, and post-checkout campaigns.
• Integrate WhatsApp and intelligent automation for seamless workflows.

Curious about how to follow-up with guests the right way?

?? Read the full article now!

Asksuite around the world

We’re super excited about all the upcoming events in 2025 and can’t wait to meet you! Our team is eager to exchange insights with hoteliers worldwide and stay current with industry trends.

We’ve already marked our presence in Spain and there’s more to come!

??FITUR 2025

The global hub for tourism industry professionals was a blast! A huge thank you to everybody who joined Asksuite in this remarkable event! We can’t wait to go back to Spain!

??Hospedium Group Conference

Our CEO, Rodrigo Teixeira , shared valuable knowledge on the present and future of AI applied to hotel management, customer service, and direct revenue.

The invitation from the Hospedium Group was a great opportunity to be connected with hospitality professionals that are interested in how AI is already driving huge gains in the sector.

??Vitrina Turística ANATO 2025

The biggest hospitality event in Colombia is getting closer and our team will be thrilled to meet you there!

Let’s find out how AI-powered solutions, WhatsApp Business strategies and intelligent automations can optimize your hotel’s communication with travelers!

Click here to book a meeting in advance with one of Asksuite’s specialists today!

Wow, 2025 is off to an exciting start! Hotelier, can you imagine what else lies ahead? Stay updated with the hottest industry trends and never miss a thing with Ask Insights!

See you in the next edition!