Ask These 8 Questions to Determine if Your Business is Out of Sync

When business processes align with corporate strategy and performance metrics, employees are motivated to do the right thing for customers. Processes become simpler and more efficient, driving performance metrics up.?

Of course, processes and metrics will change as customers’ needs and markets change. Over time, they can become out of sync with strategy.?

Before you start changing processes and metrics, ask yourself these questions, which are all rooted in the discipline of process excellence:?

1. ?How do you currently measure business success??
2. Does your measurement align with your corporate mission, vision and strategies??
3. Do you regularly review performance to ensure you achieve your desired results???
4. Do your reviews drive performance improvement???
5. Does every project fit within your performance measurement plan??
6. How would you react to your performance metrics based on today’s market??
7. Does every employee know how their work ties into your business strategy??
8. Do your business performance metrics drive the right behaviors in your employees and colleagues??

Answering these questions establishes a nuanced understanding of your business’s current state. Now, it’s time to improve!?

? See the full guide to effective business performance metrics.