ASAE 2023: The Good, Bad, & Scalable
Elisa Pratt, MA, CAE, CVF
Strategic Planning, Association Evolution and Excellence, Nonprofit Growth and Member Engagement, Board Succession and Leadership Development, and Customer Experience Consulting
This week the Components Relations & Volunteer Management Council (#CRVM) of the ASAE: The Center for Association Leadership focused their monthly Crunch & Munch discussion on experiences and lessons learned during the 2023 #ASAE Annual Meeting & Exposition (#ASAE23). The conversation provided insights into the event's highlights, key themes, and the importance of thoughtful planning and execution in creating a meaningful experience for attendees. Here is some of the most common and recurrent feedback:
1.???Dual Perspective: We discussed the dual perspective we benefitted from, as both attendees/members and staff members, acknowledging the challenges and appreciation of the experience from both sides.
2.???Budget and Scaling: The conversation emphasized the need to appreciate the budget constraints of smaller organizations and the importance of adapting and scaling ideas to fit those constraints. We are never going to have the kind of money to host a conference that ASAE does. But what can we borrow and scale?
3.???Balanced Content Selection: Various sessions and content were discussed, emphasizing themes such as diversity, equity, and inclusion (DEI), engaging the next generation (Gen Z), and the use of AI to enhance productivity. Participants noted the value of discussions and insights generated from these sessions. The challenge of selecting sessions that cover various topics relevant to associations, such as governance, membership, and technology, was highlighted as #CRPs are often generalists. But having so many sessions at the same time presented a challenge. It was noted that session materials can be downloaded until September 5.
4.???Attendance and Networking: The value of networking and human connectivity at conferences was emphasized, and the discussion about the effectiveness of parties and social events in fostering connections. Networking and interactions were appreciated, allowing for the exchange of ideas and experiences. Wish there had been more seating on the expo floor and more quiet places to converse at the opening and closing parties. Events that required a cab ride or were not walkable had notably smaller attendance.
5.???ASAE Administration: The administration of the event by ASAE received praise for improvements in speaker management and communication. Speakers have already received session reviews and ratings.
6.???Engaging Gen Z: The event highlighted the importance of engaging and understanding Generation Z, both as a workforce and as members of associations. It was suggested that such themes should be consistently integrated throughout the event, rather than being limited to a few sessions. A 70s cover band might not have been the right pick for the Classic if trying to engage Next Gen.
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7.???AI and Productivity: Participants found value in sessions discussing the integration of artificial intelligence (AI) tools to enhance productivity. The idea was to use AI to streamline tasks and improve efficiency, with software recommendations being shared.
8.???Exhibit Hall and Logistics: The event's exhibit hall was noted as well-organized, making navigation easier for attendees. However, concerns were raised about exhibitors being located near competitors and the emphasis on proximity to food. The food, in general, was noted as average.
9.???Feedback and Improvement: Suggestions were made for improving conference experiences, such as providing clear information on events and parties, creating dedicated spaces for conversations, and improving name badges. We discussed including third-party events and social activities in the event app to help attendees, especially first-timers, navigate all the invitations.
10. Inclusivity and Pronouns: The conversation briefly mentioned the importance of including pronouns on name badges to promote inclusivity.
Finally, both those who did and did not attend in Atlanta expressed hopes for next year in Cleveland.?The impact of the city and its hospitality on the overall conference experience is a big factor. Looking ahead, there is anticipation for a smaller footprint compared to previous years. The expectation is that Cleveland will offer a great experience similar to what was experienced in Columbus. Smaller cities like Cleveland often put in extra effort to make attendees feel welcome and provide a better overall experience. The energetic and enthusiastic attitude of the Cleveland CVB was noted, and it is hoped that the conference in Cleveland will be amazing and worthwhile.
C-Suite Leader | Community Builder | Inspirational Oversight of Organizations
1 年So glad I was able to join yesterday's call - great sharing of information! Thanks for leading the discussion.
Helping organizations provide a truly AMAZING constituent journey | 2x Presidents Club | Gazelle WebFramework SME | Violist ??
1 年Do you think they'll have raw fish next year?