Artificial Intelligence: Unlocking Value in Financial Services
Robots. Thinking machines. Trusted exchanges of anything. Automated everything. This is the new reality of the Financial Services industry. Today, the global banking industry faces a rebirth by necessity that is challenging traditional operating, workforce and leadership models, as well as inviting tremendous opportunity. PSD2, and its arrival in 2018, will further fuel the tension between opportunity and disruption, as fintechs and tech incumbents muscle in on the ownership of banks’ customer data, and offer broader choices to consumers, reinventing the financial customer journey.
MBA Candidate at INSEAD | Corporate Finance | Private Equity | Venture Capital | Project Finance
7 年Insightful article ??????
Partner | Payments and FS Platform Engineering Leader,MENA | Deloitte
7 年Great article Sham with lots of discussion points with our regional MEA customers - In MEA the Regulator continues to shore up and protect the Banking industry however guidelines on Digital , Payments and Fintechs are beginning to trickle down . More importantly , AI and Robotics is already a Board agenda item and will continue to be an active play for Banks in 2018 in the region . The tension for us will be largely over banked markets in the Gulf / Saudi and South Africa where the search for new revenue markets will see Machine learning and Data become the backbone of any Leader bank aiming to unlock new Customer value.