Artificial Intelligence in Human Resources: How may it help or harm the efforts of HR professionals?

Artificial Intelligence in Human Resources: How may it help or harm the efforts of HR professionals?

Introduction

Artificial intelligence is undoubtedly going to be prominent in the future of HR. Although still far from reaching its full potential, well-utilized AI helps human resources professionals streamline their day-to-day tasks, improve productivity and efficiency, and is also opening up new opportunities for them to automate some processes which were previously done manually. ?Utilizing AI is still not the industry standard, therefore it still draws a considerable amount of prejudice. Despite quickly gaining popularity, many HR professionals are still quite inexperienced in AI, which means there is a steep learning curve. As more companies turn to AI and professionals get more experienced, there’s no doubt that some prejudices will be terminated and some current problems solved, but it would be overly optimistic to assume there will be no new problems that arise as AI gains more traction.

AI can help HR professionals automate many routine tasks, leading to better productivity.

AI can help automate many of the routine tasks that an HR professional does, leading to better productivity and better results. It first and foremost helps reduce human error, since HR teams often work with a large number of disparate data points and don't always have time to consider all the available options. For example, if you're hiring someone for a position that requires specific skills and experience, it might be difficult for your team members to know whether or not they're missing something important in their search—and because there's so much information being processed at once, it's easy for them to miss crucial details when making decisions about potential candidates. Automating this process frees up more manpower and enables a better-focused selection in candidates. However, it is tricky to foresee what new problems this method of work might create, and any possible problems caused by AI error are going to have to be monitored by a human expert, at least until AI is more steadily reliable.

AI can also help by taking over some tasks so that humans won't have to spend as much time doing them manually. ?This will enable saving money on manual labor costs while also saving time for yourself so that your employees can focus on other projects instead of tedious ones like sifting through resumes or interviewing candidates one by one. The result is increased productivity across all areas of HR workflows: Recruiters spend less time recruiting; managers spend less time interviewing; analysts spend less time analyzing data points from various sources (such as e-mails from past interviews). With all of these factored in, it’s easy to see that utilizing and moderating automation is invaluable for companies.

AI can help to identify the right job candidates with great accuracy and efficiency.

AI can help HR professionals to find the right candidate for a job with great accuracy and efficiency, by analyzing data from all sources such as resumes, social media platforms and networks, which also bring costs down.

Conclusion

Although still far from being in wide use, AI is already helping human resource departments boost productivity and efficiency by automating many routine tasks. HR professionals can use AI to automatically review resumes, identify the most qualified candidates and schedule interviews. By improving communication with employees through email or chatbots, HR teams can increase employee engagement as well as organizational productivity overall with fewer resources required for each task performed by humans. However, careful and sensitive moderation of AI’s utilization is still very much necessary, both to maximize its benefits while minimizing potential harms, and to better adapt to its use in HR practices. It seems safe to assume that AI assistance in HR will be commonplace in the near future.

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Erdem Gezer , CTO , NBS Human Resources

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