Artificial Intelligence: Expanding Business Capabilities NOW and in the Future
Businesses that aren’t taking a serious look at artificial intelligence (AI) can expect to lose ground to their competitors in 2023.
The impact of artificial intelligence on business has gotten to the point where it’s become an essential tool – like four legs on a chair.
That’s because when used appropriately, AI technology reduces operational costs, increases efficiency, grows revenue and improves customer experience.
An Infosys study, the main driving force for using AI in business was competitor advantage. After that, the incentive came from:
The essence of artificial intelligence and why it’s important to organizations is this: Artificial intelligence uses a vast amount of data to identify patterns and projections as well as evaluate decision scenarios. Additionally, AI technology is taking digital technology out of the two-dimensional screen and bringing it into the three-dimensional physical environment surrounding an individual.
CEOs who have realized the benefits of artificial intelligence tend to look at AI as the “second coming of software.” In other words, it’s a form of software that makes decisions on its own, that’s able to act even in situations not foreseen by the programmers.
Consequently, many believe artificial intelligence has a wider latitude of decision-making ability as opposed to traditional software.
Those traits make AI highly valuable throughout many industries – whether it’s simply helping visitors and staff make their way around a corporate campus efficiently, or performing a task as complex as monitoring a wind turbine to predict when it will need repairs.
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