Artificial Intelligence in Banking
Dr.Jayashree J
Associate Professor | Academic coordinator Bcom Digital Marketing and Data Mining|Research Guide |Innovation Ambassador |Design Thinker |Mentor
AI’s transformative impact has been profound since its advent, changing how enterprises, including those in the banking and finance sector, operate and deliver services to customers. The introduction of AI in banking apps and services has made the sector more customer-centric and technologically relevant.?
AI-based systems are now helping banks reduce costs by increasing productivity and making decisions based on information unfathomable to a human. Also, intelligent algorithms can spot fraudulent information in a matter of seconds.?
A report by Business Insider suggests that nearly 80% of banks are aware of the potential benefits of AI in banking. Another report by McKinsey suggests the potential of AI in banking and finance would grow as high as $1 trillion.