An Article Series on Process Definition Document for RPA Projects
Accurate requirement gathering and documentation are critical to the success of any software development project, and this is particularly true for Robotic Process Automation (RPA) initiatives. Given the unique aspects of automation, documentation becomes even more crucial than in traditional development projects. Since many bots operate in an unattended mode, thorough documentation is essential for understanding bot actions in specific scenarios, especially when subject matter experts (SMEs) are not available. Additionally, as time passes, the current business team members may not be fully familiar with all the functional aspects of an automated process. In such cases, precise documentation prepared by a Business Analyst proves invaluable.
Drawing on my experience working with leading automation Centers of Excellence (CoEs) and automating over 100+ processes, I decided to share my insights through a series of brief articles. Frankly, there are a lot of details and experiences which cannot be penned down in a small series of articles, but I would attempt to disucss most crucial elements. This series will focus on various elements of the Process Definition Document (PDD), where a Business Analyst captures the functional aspects of an automation candidate. My aim is to create a platform for discussion, where we can exchange practical insights on capturing process details at a granular level and documenting them in a clear, comprehensible manner.
I plan to publish a new piece every week, following the schedule below:
Article 1: Understanding the Process Definition Document
Article 2: Capturing Process Details
Article 3: High Level Process View
Article 4: Process Metrics and Bot Run Schedule
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Article 5: Application Details
Article 6: Detailed Business Requirements
Article 7: Business and System Exceptions
Article 8: Miscellaneous Sections
Disclaimer:?The insights I am sharing are based on my experience with specific Centers of Excellence (CoEs). It's important to recognize that each CoE operates in its own unique way. Therefore, certain aspects of the Process Definition Document (PDD) discussed in this series may not align perfectly with your CoE’s practices, and some may even seem unconventional. Please use this information with that context in mind!
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