The art of negotiation
There is no more important skill for a founder than the ability to negotiate.
When scaling a startup, entrepreneurs have many meetings, conversations, and discussions. We will tell you how not to screw up in negotiations and learn how to properly present yourself and the project.
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Good preparation is your key to success. Before negotiating, answer the questions:
Define social roles: Who am I? Who is my opponent?
Understand your positions: What is my view of the situation? What is the opponent’s opinion?
Consider emotions: What am I experiencing? What does he/she feel?
Understand your interests: What do I want? What does he/she want?
These points will guide you and help you stay on the right track during the negotiations.
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Let's understand the typical mistakes in negotiations
1st mistake: you need something
Showing your partner that you are in dire need of cooperation is a bad idea. This will give a signal to the opponent: ?They are ready for any conditions?.
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2nd mistake: you accept social roles
Even if your partner has more potential than you, don't put yourself down. It looks like a sign of weakness and dependence. On the contrary, your opponent will admire it, if you interact on an equal footing.
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3rd mistake: you ignore emotions
Show empathy for the interlocutor, and show that you understand his feelings. You need to do it intelligently, for example: ?Yes, we perfectly understand your current state of affairs—this is really disturbing. Since we ourselves faced a similar problem, we understand the need for our cooperation?.
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4th mistake: you forget about iteration
When you ask a question—expect a specific answer. Do not overwhelm the interlocutor with a flurry of questions—most likely, he/she will answer the last or the easiest question.
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On the C-Level program, you will learn about the communicative and cultural features of conducting business negotiations with investors, partners, and clients. Leave an application for School of С.