The Art of Listening!
Azim Jamal
Inspiring and empowering leaders to achieve material success blended with a deep sense of purpose, balance & happiness
Listening can help us strengthen relationships, solve problems, build understanding, and resolve conflicts. The following are seven ways to enhance the art of listening:
1. Give your full attention – Whatever you do, do it in totality.
2. Avoid interrupting the speaker – Sometimes we think that we know what the other is about to say and rush to complete their sentences.
3. Refrain from immediate reaction/judgment – Even if you disagree with everything that the speaker says, try to begin your conversation with something you can agree with.
4. Empathize – While we can never truly understand what the other is feeling, we can certainly imagine ourselves in their situation.
5. Desist from offering unsolicited advice - When listening to someone talk about a problem, refrain from suggesting solutions unless asked.
6. Ask questions only to ensure understanding – Don’t ask questions to impress or divert the topic.
7. Give feedback – An ideal conversation includes constructive questions, unmistakable clarity on the main points, and a sharing of related stories that confirm mutual understanding.
We help companies with Cloud Telephony and Cyber security compliance. A Statistics Canada survey of more than 12,000 companies found that one in five experienced a cybersecurity incident in 2021.
4 年That is amazing advice. Thank you for sharing.