The Art of Giving Satisfaction
The last two Weekly Walkaways have focused on ‘opening extreme’ and ‘who should put their number on the table first’. This week we look at ‘the art of giving satisfaction’.
As we’ve already discussed, we open extreme, with more than we need, so that we have room to move. So that we can give ‘them’ the feeling of satisfaction.?
In negotiation, the concept of "giving satisfaction" refers to moving, repackaging, giving them what they need or making concessions to the other party to make them feel like they are ‘winning’.....
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