The Pillars of AI foundation

Digital Transformations around us in the past decade has immersed us in delightful digital experiences at speed and scale. It has given us choices beyond imagination before the marriage in heaven between device and cellular data. Some of us remember the joys of personal computing powered by the wired internet. But nothing like what today’s fingertips has the power to access.

Now imagine the next decade powered by AI! The dimensions and depth of change potential is infinite. For any enterprise or an entrepreneur to grasp the potential and find their place on the arc of this transformation could be anywhere between daunting and overwhelming.

?? AI transformation ?? North Star | Change Culture | Pivot | Align | Digital Pillars | Playbook | Metrics

The key to simplifying this entails pivoting existing innovation paths, fostering a work culture that encourages personal transformation, aligning strategy, budgets, roadmaps, and AI innovation efforts toward a common North Star, and firmly anchoring this North Star in delivering genuine value to customers and shareholders. The entire process will be built from the foundations of the organization AI Pillars of Supply and Demand, today.

The Pillars of AI Transformation

The intensity of technology at the core of AI is in the solid foundation of digital interactions and the data that both creates and transforms these experiential interactions. The potential to unlock the Core Capabilities of AI to amplify business impact can happen only when the value to the end customer is clearly understood and easily accessible. The Pillars are across the supply and demand side of AI

The Supply side

(1) Digital Experiences - in apps and browsers that guides a customer to a potential product or service, and help them use and transact with ease and speed

(2) Data as a Product?- powers all experiences and continuously collects and feeds machine and deep learning models with precision and enriching intelligence

Pillars of Digital Experience and Data as a Product are core technology enablers.

The Demand side

(3) Business Impact - A complex amalgam of revenue, risks and costs contextualized by macro market drivers and controlled by regulatory framework based on industry nuance.

(4) Value for Customer - The Pillar that matters most. A product or a service may have a customer base of millions without the power of AI. The potential for AI is to deepen the relationship and amplify the good while minimizing there frictions in a pre AI world. Intense personalization in a blink could transform the experience. Like the moment I hailed my first Uber ride in NYC, powered by a plethora of capabilities like smart phone with - GPS,?digital payments, cellular data and a healthy amount of early adopter curiosity. Each and every one of the core tech components while powerful, in isolation, and absence of the value to the customer in the moment, was insignificant.

Pillars of Business Impact and Value for Customers are external to any organization.

Laser focus on the bridge between all the pillars is key to laying the AI transformation roadmap.

Creating a multi year Horizon sliced Roadmap for an organization will streamline technology enablement past a change curve of intense awareness and knowledge gap, through a labyrinth of uncertainty and fear to a phase of clear and concise adoption.

Individually we are all in different phases of AI maturity in our current or potential future lives. Explore the journey of AI transformation from diverse lenses.

?? AI transformation ?? North Star | Change Culture | Pivot | Align | Digital Pillars | Playbook | Metrics

NOTE: The views expressed in this article are solely my own and do not represent any past, present, or future affiliations.