ARA Aggregate - Week of July 7
American Rental Association
ARA is here to support the success of members and advance the equipment and event rental industry.
The Event Rental Insider is back in a podcast from Rental Management!
It features?James Auerbach, CERP, ARA vice president, event segment and rental industry workforce development, as he discusses ways to build an event rental business along with ARA resources that can assist with that growth.
We recently spoke with Gabe Castella-Chin, branch manager of Action Equipment Rentals, AND one of the 2023 Market Movers!
We asked him what advice he would share with new rental businesses, and here's what he had to say:
"For a new rental business, I offer two pieces of advice that were given to me: one, don’t sweat the small stuff, and two, everything is small stuff.
Our industry can be exciting, fast paced and stressful. Reminding yourself of these two rules will keep you sane and help keep everything in perspective."
Ready to take your customer care skills to the next level?
Be sure to attend our next Lunch & Learn to elevate your telephone skills for the best customer experience!
Register HERE
Are you ready to become an ARA certified MEWP Train-the-Trainer?
And to have the ability to train your employees AND customers?
ARA is hosting the hands-on portion of the ARA Certified MEWP Train-the-Trainer program on August 9, 2023 in Littleton, CO!
Register here:?https://lnkd.in/gwairxse