April's Unstoppable Force: A Newsletter by Family First
Dive into the latest caregiving insights and trends—Family First’s Unstoppable Force newsletter is delivered to you once a month, right to your feed.
Harnessing the power of neurodiversity: fostering innovation in the workplace
Neurodiversity employment programs can develop diverse talent and bring more innovation to companies. This article highlights many of the same ideas that Alaina Melena and Sara MacDonald, RN, CCM, BCPA, CPC discussed in our webinar last month celebrating neurodiversity in the workplace.
Watch the webinar on-demand to learn more about how to break the stigma and embrace diversity, along with strategies to support, engage, and retain neurodiverse employees to help them thrive.
Employee resource group best practices playbook
By: Alaina Melena
With more employees than ever taking on caregiving responsibilities at home, employer support is more vital than ever. At Family First, we believe that boosting employee well-being, engagement, and performance requires meaningful benefits backed by data.
Learn more about how an employee resource group can foster a more inclusive and equitable workplace.
Family First achieves a member Net Promoter Score of 96
Introduction by: Evan Falchuk
The NPS score on Family First's most recent 143 cases was an astounding 96. I'm beyond proud of our clinical team. They deliver outcomes for our members via expert, accredited professionals backed by engaging and valuable technology experiences.
Our mission is to uncover and solve all aspects of caregiving. These results show we're making that happen, every day.
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Millions of American kids are caregivers now: 'the hardest part is that I'm only 17'
Introduction by: Evan Falchuk
Distressing. There's a way of thinking that says you can save money on healthcare by just paying and providing less. The predictable result: family members provide care instead- even children. None of that is truly free. And it's hard to imagine it's a recipe for the best outcomes.
There is a massive opportunity to solve these issues, at scale. Of course, this is why we do what we do at Family First. But more importantly, this story should be a wakeup call: you can't outsource medical care and consider it a cost savings -- or good public health.
Member story: ensuring well-being for a father in long-term care
There are so many benefits to working with a seasoned expert with institutional knowledge—and Kristen knows that firsthand. When she was struggling to breakthrough to her father’s long-term care facility, she reached out to Family First for support. And her Care Expert delivered in a big way.?
"Because my Care Expert is also a social worker, she had the background and knew how to communicate what needed to happen and spoke to my father’s care team in an authoritative way that resulted in action. I was immediately relieved."
Discover how a Family First Care Expert made an immediate impact for a daughter supporting her father in long-term care.?
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