April 2024 : AI-First Edition

Hi readers,

The big day has arrived, our CEO Eoghan McCabe just announced Fin AI Copilot—a personal AI assistant for every agent on your team.

Digging through articles, help center content, and past conversations for answers is a thing of the past.

Fin AI Copilot is here to help, and can increase agent efficiency by 31%.

Join the waitlist to be the first to unlock the power of Fin AI Copilot.

Enjoy!

Brian D. , VP of Product at Intercom

→ INTRODUCING FIN AI COPILOT

How does Fin AI Copilot make your team more efficient?

• The best answers from conversation history. Fin is the only AI assistant that can generate custom, personalized answers from your team’s conversation history.
• Trusted answers from any content source. Fin can also pull relevant information from your help center, internal articles, public URLs, PDFs—and even syncs with Notion, Guru, or Confluence.
• Expert training, troubleshooting, and guidance. Fin can help agents figure out next steps they would normally need teammates to answer.
• Deep insights. Complete oversight. AI-powered reporting lets you keep an eye on how well Fin is doing, while full permission control lets you specify the exact content Fin can pull from.

Join the Fin AI Copilot waitlist here.

→ CATCH-UP: BUILT FOR YOU BROADCAST

In case you missed it, you can rewatch the broadcast here .

→ REAL CUSTOMER RESULTS

→ RECOMMENDED BLOG

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