Applying Empathic Listening

Applying Empathic Listening

Giuseppe Conti Giuseppe Conti

Giuseppe Conti

Professor of Negotiation & Influencing | #1 in Top 30 Global Gurus for Negotiation | Former Procurement Executive

发布日期: 2022年9月27日
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On a scale of 1-10, how would you rate your skill in exactly capturing the emotions the other person is experiencing?

Be careful in answering the question too quickly as we like to overestimate our competencies in this soft skill.?

The same goes for listening, we often do not listen enough or allow the other person to finish before we jump in and interrupt.?

The 105-second video takes you through the key elements to applying good empathic listening practices.

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