Any Questions?
? Sue Tinnish, PhD
Empowering Leadership & Growth | Executive Coach | Vistage Chair | Peer Group Facilitator
Topics to help you Make A Difference: #DanielPink on language to create #PsychologicalSafety, #ExperiencedAuthenticity, #Talent, #Recruiting, and #Retention. Welcome to the MAD newsletter to spur growth in yourself, your team and your organization.
In this issue:
??
The “Any Questions?” Trap
Most of us have had the experience of being in a meeting? (or leading one) when asked, “Any questions?” Most of us either had questions, or were sure others, did?but no one said anything because it didn’t feel safe. Nobody want to take the risk of being seen as the person who didn’t “get it.”?
For leaders to lead, we must create that safety. Dan Pink, author of “The Power of Regret” and “To Sell is Human” shares an interesting way to do this by turning the “Any Questions?” problem on its head to encourage meeting participants to feel safe in asking questions, pursuing understanding, unlocking discussion, and enhancing the contributions of the group.
Check out this 3 min 21 sec video a “Pinkcast” with Ozan?Varol, a college professor who shares a simple way to flip your language to create psychological safety .
Crippling Expectations
In the American workplace culture, we expect business leaders to present themselves as flawless. It’s a pretty crippling expectation. In this episode from the Kellogg School of Management’s, The Insightful Leader, you learn why confessing about your relatable flaws could give you an unexpected boost at work.?Maryam Kouchaki , a professor of management and organizations and organizational psychologist shares her insight on “experienced authenticity.” Check out the podcast: The Case for Admitting (Some) Flaws at Work .
?
How to “Experience” Vistage
I’ve got a deal for you. Experience the Power of Vistage by taking advantage of upcoming educational opportunities:?
Here are 4 upcoming opportunities:
You’ll never know what you are missing until you check it out.
I Do…So, You Do Too
Everyone’s experience is a sample size of one. Since we can’t live long enough to learn from experience everything we need to know, there is a subconscious tendency to assume that others think, feel, and are motivated?by the same things that we are.?
This is often helpful when true,?but a real risk and obstacle to success when it is not.
Vistage Speaker Casey Brown speaks to hundreds of our Vistage Groups across the country on the?dollars that we leave on the table by operating under false assumptions about how others buy, especially as regards the psychology of pricing.
If you’d like to see more drop to the bottom line by understanding yourself and your customers in a new way, check out her recent blog post, “I do, so you do, too.”
?
Elon’s Algorithm
We have a saying in the Vistage Community, “Change occurs when the certainty of pain, outweighs the pain of uncertainty.”
This certainly describes the challenges that Elon Musk faced in 2017 in producing enough Tesla Model 3s to keep the company afloat as recounted in Walter Isaacson’s?new bio of Musk . (Isaacson wrote the definitive bio of Steve Jobs a few years ago.)?
Musk didn’t have time to build a new factory, so he focused on making what he had more efficient. According to Isaacson, “That experience through hell….also helped Musk shape five commandments for how he wants problems solved by his workers across his companies, from rocket maker SpaceX to social-media platform X, formerly Twitter.” This has become known as “Elon’s Algorithm,” or?The Five Rules from Elon Musk to Get Important Things Done .
In another piece on Musk, Habeeb Mahmood wrote a LinkedIn article, How to Create a Successful Company: Elon Musk’s 5 Rules . (A different take on the controversial Musk.)
领英推荐
Econ Recon
Not so soft a landing:? The Fed passed on raising interest rates and employment remains strong…but Brian Beaulieu thinks that “we don’t think they (the Fed) are right in terms of a soft landing for the economy“ and shares to compelling graphs to explain why in his most recent five-minute Fed Watch .
Also, check out Dr. Brian Wesbury’s weekly High Frequency Data Tracker.
?
Please share the?MAD (Make A Difference)?newsletter with your friends, other leaders, or colleagues who might be interested. I encourage forwarding or reposting the newsletter.
Wishing you a productive week!
Sue Tinnish, PhD,?Vistage Chair, Facilitator, & Executive Coach
Find me easily at: 847.404.7325,?[email protected] , Twitter:?@STinnish, LinkedIn:??www.dhirubhai.net/in/suetinnish , Website:??https://vistage.com/chairs/sue.tinnish ??
?
?
?
?
?
?
?
?
?
?
?
?
?
?
?
?
?
?
What do you call it?when carmakers sell insurance, bankers sell furniture, accountants sell HR services, and a few superapps sell all the above and more? We call it the ecosystem economy. Senior partners?Venkat Atluri and?Miklós Dietz ?have documented a massive shift from industry sectors to customer-focused ecosystems and make the case that this might be the biggest economic reorganization in history. What will it mean for your company?? Read or listen to the latest episode of our?Inside the Strategy Room?podcast,?Strategies to win in the new ecosystem economy , and?order the book ?if you’d like to go deeper.? ?
?
nbsp;
?
Helping high-ticket B2B service businesses close MORE deals FASTER at HIGHER PRICES using First-Time Offers that will break your cash register. ?? Podcast Host ?? Multi Best-Selling Author
1 年"Relatable flaws" are some of the strongest trust-building tools in a narrative. We design them into the story.
Human performance catalyst, trainer, coach, facilitator, conflict mediator
1 年Sue Tinnish, PhD Love the Any questions content. I learned during a Korn Ferry certification to ask. What questions do you have? I'll add these question suggestions as well!
Vistage speaker, transformational business coach, consultant, college professor, published author
1 年I loved the Pinkcast Sue Tinnish, PhD! I see the idea of normalizing confusion as a very compassionate thing to do. Taking those extra seconds to make others comfortable, whether it be at work or in personal life seems like it would be worth it!
Thanks for the mention, Sue! Great article!
Helping SMBs insource growth plan execution without a full-time PMO using the Executagility Model?.
1 年Can't remember who said it now, but pretty sure it was a Vistage Worldwide, Inc. speaker, who suggested that instead of "Any questions" - say "I'd love three questions before we move on." Tried it with my team, worked like a charm.